Try reconnecting your account in the plugin settings.

  • Resolved csegarracocco

    (@csegarracocco)


    2 years, 7 months ago

    My premium plugin stopped working and can’t reconnect to the account. What’s the matter?

    I have also sent an email to support and they do not answer me.

    I thought I would get a better deal buying the Premium

    https://ibb.co/HTRWpw3

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ruslan Kotashov

    (@ruskrow)

    Hello @berndwalter80.
    Such a problem really exists and it is related to the operation of the Instagram API. Our team has already resolved this issue and everything will work as before. It won’t even require a plugin update.

    It certainly is not working now, I just tried.

    It is also not working for me as well. When I go to readd a Personal Account it allows me to confirm the account then returns to the setting page with no account connected with the following URL error /wp-admin/admin.php?page=settings-wisw&token_error#_

    Plugin Support Ruslan Kotashov

    (@ruskrow)

    Hello. We have restored the functionality of the plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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