• dcswy30

    (@dcswy30)


    This is my 3rd week in a row writing without help or a response…

    All of the forms on my website take information, but never send an email.

    I have not changed anything on my website other than update plugins and wordpress.

    I have turned off all plugins except contact form 7 and I NEVER GET EMAILS. Can you please help fix this problem? Don’t ask a question that you won’t reply to my response either Takayuki Miyoshi, the forms just stopped working one day and havne’t been the same since (ZERO CHANGES MADE TO MY SITE)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • glenneaton

    (@glenneaton)

    I found that the first one works, but the others in a comma separated list are ignored, even if the recommended syntax is used. I had to set up the 2nd email and use forwarding by the server to get the message to multiple addresses.

    glenneaton

    (@glenneaton)

    I think it’s Google’s reCAPTCHA that’s causing the problem. Try removing it.

    SOLVED (Partly):

    Yesterday, while testing a new contact form, after the first three successful test mailings into my mail boxes, it stopped with an error message :

    “There was an error trying to send your message. Please try again later.”

    I spent the last 24 hours trying to work it out, was it a server issue, a faulty plugin, or me just mistyping an entry on the form while creating it?

    THANK YOU @glenneaton for the tip about reCaptcha

    I DID see a red alert message in the corner of my browser, tucked half out of sight, but thought it was another issue (I have just changed domains to a shorter version of my site and thought reCaptcha was referring back to the earlier version).

    I’ve followed your advice @glenneaton and the problem vanished. All forms are now clean.

    Now, I think it’s upto the developer to figure out what is happening and how to work around it, a form without reCaptcha is going to be vulnerable to bots, making this only a part-solution to the problem.

    I will await an update, or news.

    NOTE to the developers: I have several sites, only one appeared to be fully faulty. Another site showed the error yesterday evening, then cleared this morning. Now I have to wonder if it is a case of reCaptcha and Contact From 7, plus some other feature, another plugin or theme, and will the other sites catch this bug at a later hour? Mysterious.

    Up-date.

    Recent up-dates to the plugin seem to have fixed it and it is now sending from my forms.

    Switching reCAPTCHA back on to stop the spam flood I’ve been receiving.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Try #3 (over 3 weeks without resolution) – FORM DOES NOT SEND EMAILS – HELP’ is closed to new replies.