Trustly checkout error A required field / parameter is missing.

Hi @samysalahgad ,

Thank you for reaching out to us, we are here to help.

We are investigating this issue further, we will keep you updated on the progress.

Meanwhile, can you also share the latest System Status Report with us?
You can do this by navigating to WooCommerce > Status > Get system report > Copy for support. You can either attach it directly or provide it via our secure?PrivateBin and share the URL with us.

Best Regards,
Jamie

This is system status from another test website in another host to make sure the problem not just for me

WordPress Environment<br><br>WordPress address (URL): https://amiable-stag-1e9864.instawp.xyz<br>Site address (URL): https://amiable-stag-1e9864.instawp.xyz<br>WC Version: 9.6.1<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.9.0<br>Log Directory Writable: ?<br>WP Version: 6.7.1<br>WP Multisite: –<br>WP Memory Limit: 128 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment<br><br>Server Info: Apache/2.4.57 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/1.1.1f<br>PHP Version: 8.0.29<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 30<br>PHP Max Input Vars: 1000<br>cURL Version: 7.68.0<br>OpenSSL/1.1.1f<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.6.14-MariaDB-1:10.6.14+maria~ubu2004<br>Max Upload Size: 256 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database<br><br>WC Database Version: 9.6.1<br>WC Database Prefix: iwp9dd6_<br>Total Database Size: 5.30MB<br>Database Data Size: 3.58MB<br>Database Index Size: 1.72MB<br>iwp9dd6_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>iwp9dd6_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>iwp9dd6_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>iwp9dd6_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>iwp9dd6_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>iwp9dd6_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>iwp9dd6_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_options: Data: 2.47MB + Index: 0.06MB + Engine InnoDB<br>iwp9dd6_postmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_posts: Data: 0.06MB + Index: 0.06MB + Engine InnoDB<br>iwp9dd6_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>iwp9dd6_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>iwp9dd6_wc_admin_note_actions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>iwp9dd6_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>iwp9dd6_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>iwp9dd6_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>iwp9dd6_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>iwp9dd6_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>iwp9dd6_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>iwp9dd6_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>iwp9dd6_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>iwp9dd6_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts<br><br>attachment: 14<br>page: 7<br>post: 2<br>product: 2<br>shop_order_placehold: 3<br>wp_navigation: 1 Security<br><br>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (3)<br><br>InTheStyle Scraper: by Your Name – 1.3<br>WooCommerce PayPal Payments: by WooCommerce – 2.9.6<br>WooCommerce: by Automattic – 9.6.1 Inactive Plugins (0) Must Use Plugins (1)<br><br>InstaWP MU Plugin: by InstaWP Team – 0.1.0.0 Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: GBP (￡)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 2 KB WC Pages<br><br>Shop base: #5 - /shop/<br>Cart: #6 - /cart/ - Contains the woocommerce/cart block<br>Checkout: #7 - /checkout/ - Contains the woocommerce/checkout block<br>My account: #8 - /my-account/<br>Terms and conditions: ? Page not set Theme<br><br>Name: Twenty Twenty-Five<br>Version: 1.0<br>Author URL: https://www.remarpro.com<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>Theme type: Block theme<br>WooCommerce Support: ? Not declared Templates<br><br>Overrides: /home/hoxocukafe7117/web/amiable-stag-1e9864.instawp.xyz/public_html/wp-content/plugins/woocommerce/templates/block-notices/error.php<br>/home/hoxocukafe7117/web/amiable-stag-1e9864.instawp.xyz/public_html/wp-content/plugins/woocommerce/templates/block-notices/notice.php<br>/home/hoxocukafe7117/web/amiable-stag-1e9864.instawp.xyz/public_html/wp-content/plugins/woocommerce/templates/block-notices/success.php WooCommerce PayPal Payments<br><br>Onboarded: ?<br>Shop country code: US<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: ?<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled<br>PayPal Shipping Callback: –<br>Apple Pay: –<br>Google Pay: –<br>Fastlane: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>add-to-cart-with-options-stepper-layout<br>blockified-add-to-cart<br><br>Daily Cron: ? Next scheduled: 2025-02-05 02:00:13 +00:00<br>Options: ?<br>Notes: 58<br>Onboarding: - Action Scheduler<br><br>Complete: 44<br>Oldest: 2025-02-05 02:02:05 +0000<br>Newest: 2025-02-05 14:05:33 +0000<br><br>Failed: 1<br>Oldest: 2025-02-05 02:25:58 +0000<br>Newest: 2025-02-05 02:25:58 +0000<br><br>Pending: 2<br>Oldest: 2025-02-05 14:07:07 +0000<br>Newest: 2025-02-06 02:02:05 +0000 Status report information<br><br>Generated at: 2025-02-05 14:07:16 +00:00<br>

Hi @samysalahgad ,

Thank you for sharing the System Status Report, we will investigate further on our end and kee you updated.

Best Regards,
Jamie

@jamieong any update?

Hello @samysalahgad

We’ve created an issue for the developers to analyze, but keep in mind that it has a low priority, and we’re currently focused on the major 3.0.0 update. This means it might take longer than usual, but we’ll aim to fix it in the final 3.0.0 release (nonbeta).

I’ll let you know once it’s done.

Kind regards,
Krystian

This error was fixed or released a working version 3.0.0 release ?

@inpsydekrystian @jamieong Any update?

Hello @samysalahgad

The 3.0.0 version has not been released yet. You can track all upcoming releases and updates here: WooCommerce PayPal Payments Releases.

Let us know if you need any further assistance.

Kind Regards,

Krystian

what about the error? fixed?