• Resolved adamprice1977

    (@adamprice1977)


    Hey there, I am using trustindex.io to show my business google reviews on our website. The reviews are showing up just fine, however up the top left hand side of the page I am now seeing “[trustindex no-registration=google]”

    Does anyone know how to make this invisible? Details of plug-in are cut and paste below:

    URL: https://rosannaphysio.com.au
    MySQL Version: 5.7.32
    WP Table Prefix: wpqj_
    WP Version: 5.8.2
    Server Name: rosannaphysio.com.au
    Cookie Domain: rosannaphysio.com.au
    CURL Library Present: Yes
    
    PHP Info: 
    	Version: 7.4.27
    	Memory Usage: 98.97MB
    	Memory Limit : 768M
    	Max Upload Size : 256M
    	Max Post Size : 256M
    	Allow URL fopen : On
    	Allow URL Include : Off
    	Display Errors : On
    	Max Script Execution Time : 120 seconds
    
    Plugin: Widgets for Google Reviews
    Plugin Version: 7.7.1
    Options: 
    	active: 1
    	version: 7.5
    	page-details: Array
    		(
    		    [id] => ChIJ58OHJG9G1moRVhEF07oYHbo
    		    [name] => Rosanna Physio
    		    [address] => 8 Bellevue Ave, Rosanna VIC 3084, Australia
    		    [avatar_url] => https://lh3.googleusercontent.com/-qHN2vqo8-qA/AAAAAAAAAAI/AAAAAAAAAAA/IKf5kpk-VF8/s160-c-k-mo/photo.jpg
    		    [rating_number] => 23
    		    [rating_score] => 5
    		)
    		
    	subscription-id: 
    	proxy-check: 
    	style-id: 5
    	review-content: <div class="ti-widget" data-layout-id="5" data-set-id="" data-pid="b5167179c03e50ec942cb" data-pager-autoplay-timeout="6" > <div class="ti-widget-container ti-col-4"> <div class="ti-footer source-%platform%"> <div class="ti-large-logo"> <div class="ti-v-center"> <img class="ti-logo-fb" src="https://cdn.trustindex.io/assets/platform/%platform%/logo.svg" alt="%platform%" width="150" height="25" /> </div> </div> <div class="ti-stars star-lg"> <span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span><span class="ti-star e"></span> </div> <div class="ti-rating-text"> <strong class="ti-rating"> RATING_TEXT </strong> <span class="nowrap">Based on <strong>RATING_NUMBER reviews</strong>.</span> </div> </div> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name">%reviewer_name%</div> <div class="ti-date">%created_at%</div> </div> </div> <div class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></div> <div class="ti-review-content"> <!-- R-CONTENT -->%text%<!-- R-CONTENT --> </div> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-dots"> <div class="dot active"></div> </div> </div> </div> </div>
    	filter: 
    	scss-set: drop-shadow
    	lang: en
    	no-rating-text: 
    	dateformat: j. F, Y.
    	rate-us: hide
    	verified-icon: 
    	enable-animation: 
    	show-arrows: 
    	content-saved-to: 7.7.1
    	show-reviewers-photo: 
    	download-timestamp: 
    	widget-setted-up: 1
    	disable-font: 
    	show-logos: 
    	show-stars: 
    	widget-nonce: 
    	widget-nonce-hidden-notification: 
    
    Reviews: Array
    	(
    	    [0] => stdClass Object
    	        (
    	            [id] => 1
    	            [user] => Chris Dimo
    	            [user_photo] => https://lh3.googleusercontent.com/a-/AOh14Gjm6cPvdhPT1cb6FJo5ccUM8qXwEct8R7jYpOouII8=s120-c-c-rp-w64-h64-mo-ba6-br100
    	            [text] => Olivia is great. Very knowledgeable and takes the time to explain everything. Highly recommended.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2021-08-24
    	        )
    	
    	    [1] => stdClass Object
    	        (
    	            [id] => 2
    	            [user] => Samarah Pryor
    	            [user_photo] => https://lh3.googleusercontent.com/a/AATXAJyU3jPHfF2LxqwJgESc0d6EJMXtvVfZNJHjK0th=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => I had a great experience this morning, highly recommend to anyone who is looking for this service. Thank you ??
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2021-05-29
    	        )
    	
    	    [2] => stdClass Object
    	        (
    	            [id] => 3
    	            [user] => Michael vzs
    	            [user_photo] => https://lh3.googleusercontent.com/a-/AOh14Gjysi8DxMsrMkUqx_Kks3bHeoP4M9BBIxHklGY=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Olivia was nice
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2021-04-06
    	        )
    	
    	    [3] => stdClass Object
    	        (
    	            [id] => 4
    	            [user] => Stuart Johnstone
    	            [user_photo] => https://lh3.googleusercontent.com/a-/AOh14Gj3iyy8uAUZmSz487GpXnupPDdlLcrYolNTJidH1g=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Olivia helped take some acute pain from my lower back as a result of slipped discs.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2020-11-14
    	        )
    	
    	    [4] => stdClass Object
    	        (
    	            [id] => 5
    	            [user] => Remy Azmy
    	            [user_photo] => https://lh3.googleusercontent.com/a/AATXAJzM8FgcId83hUAHN62W2vvora7Udt2KWkTY-LXK=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Olivia is simply the best! She has been helping me with my knee, neck and back issues. She provides honest and professional advice and I usually feel much better after every session with her. Thanks Olivia!
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2020-01-18
    	        )
    	
    	    [5] => stdClass Object
    	        (
    	            [id] => 6
    	            [user] => Gae Messina
    	            [user_photo] => https://lh3.googleusercontent.com/a-/AOh14Gi-CK-PbIeyljYVUkcZQNnuat-MRtZVSwgkEs6C=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => 
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2019-12-06
    	        )
    	
    	    [6] => stdClass Object
    	        (
    	            [id] => 7
    	            [user] => Jennifer G
    	            [user_photo] => https://lh3.googleusercontent.com/a/AATXAJyknKmcOXYBxR1LyLzhPcZMkSvVFFzezNbiZaEnYZw=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Professional physiotherapist with a wealth of knowledge and expertise. Olivia is warm and caring, taking the time to listen to my concerns and where I want to be at after my recovery. She has given me personalised advice to reduce the pain in my foot which I appreciate greatly. Would highly recommend her, and follow her to whichever clinic she goes to as health professionals with such high calibre such as Olivia are difficult to come by.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2018-12-25
    	        )
    	
    	    [7] => stdClass Object
    	        (
    	            [id] => 8
    	            [user] => Jane Ford
    	            [user_photo] => https://lh3.googleusercontent.com/a/AATXAJzCjjuxhf7nCiC5BFDLai8v7VWSD_1HvHKR3n61=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Olivia gives excellent advise and exercises  that are sustainable and will improve quality of life. Thanks Olivia
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2018-12-21
    	        )
    	
    	    [8] => stdClass Object
    	        (
    	            [id] => 9
    	            [user] => Justin Beilin
    	            [user_photo] => https://lh3.googleusercontent.com/a/AATXAJy4Tsf8DSVOj0tDgACP9IX_3RLm9IM7edjEpk1B=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Liv helped me with my ACL rehab and has continued to be a source of knowledge and information for me as I battle to be the best version if me I can.
    	Great advice and the patience of an angel.
    	Thank you for all your help Liv
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2018-12-15
    	        )
    	
    	    [9] => stdClass Object
    	        (
    	            [id] => 10
    	            [user] => John Jeffree
    	            [user_photo] => https://lh3.googleusercontent.com/a/AATXAJx9icyEPrmuJ13GFZRFVqUamkHPGKl9qLws7b_i=s120-c-c-rp-w64-h64-mo-br100
    	            [text] => Olivia’s advice and treatment for a chronic injury I picked up in a spelunking incident back in ‘93 was enormously helpful. Will not wait so long next time.
    	            [rating] => 5.0
    	            [highlight] => 
    	            [date] => 2018-12-13
    	        )
    	
    	)
    	
    
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    Active Theme: Astra 3.7.5
    Plugins: 
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    	All-in-One WP Migration Unlimited Extension (2.42 - active)
    	Astra Widgets (1.2.9 - active)
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    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support tomwolf

    (@tomwolfhun)

    Hello,

    As I see the problem solved, because the widget is on your page.

    Feel free to write to us if you need any assistance,
    Tom
    Trustindex

    Thread Starter adamprice1977

    (@adamprice1977)

    Hey there Tom,

    Thanks for your message, I do have the widget on my webpage, and the reviews are showing great… however up the top left of each webpage now is [trustindex no-registration=google]

    Is there a way to hide this text? Please go to https://www.rosannaphysio.com.au and look at the top left of the home page. [trustindex no-registration=google] is showing on both mobile and desktop. Any help would be greatly appreciated, cheers.

    Regards,

    Adam

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Trustindex.io short code visible on webpage’ is closed to new replies.