Trust IP doesn't hold IP numbers for more than a few hours, then it's empty

I wrote the mechanism that stores this information in a plain text file here [1], the codes sets a lifetime for each of these files and every time they are read the expiration time is checked to determine if the file is outdated or not.

Last time I checked the code associated with the trusted IP addresses was not affected by this mechanism. I just checked the code and can confirm that I wrote it in a way that prevents the automatic reset of its content to keep the IP addresses there until the user decides to delete them manually.

This does not means that the issue is not real, maybe I missed something while I was reviewing the code, it is Friday night and I already feel exhausted so I will leave this open until next Monday when I have time to review the code once again and find the root of the problem.

[1] /wp-content/uploads/sucuri/sucuri-trustip.php

I still can’t seem to keep them stored for more than a day or so. I just checked and it’s empty again. I wonder if it could be related to some quirk of my host (pagely)? Would the paid version of Sucuri provide something that might work better? Thanks

I recommend you to wait until my co-worker releases the new public version of the plugin, I have changed several things during the last ~30 days and one of them may help to either fix the issue or troubleshoot it. I will keep testing the code and will update this thread if I find something new.

Thanks.

If I subscribe to Sucuri, or pay for their service, will there be a different plugin that replaces this one?

Hi, I’ve spoken with Sucuri sales and it was confirmed that this plugin is not related to their firewall or hack cleanup service.

Yes, you are correct, I should have answered your question sooner.

To clarify this (someone else may find this useful) the premium services provide by Sucuri (the ones that require a subscription) are not related with this plugin (with the exception of CloudProxy, will explain below). The plugin is developed, maintained and released for free and we in essence use it to spread the word through the ads shown in the right side of the plugin interface (which by the way can be hidden using an option available in the settings page).

I am not a business guy so my skills to sale a service/product are very raw, if anyone wants to have more information about these premium services I suggest you (all) to use the chat available in the bottom-right corner of the Sucuri’s main website. Read the customer reviews [1] and the features with prices [2].

The relation between CloudProxy and the plugin is based in the technical side of the firewall, some 3rd-party programs require to have the real IP address of the visitors, since all the connections sent to the website are passing through the firewall first (to filter malicious data) the IP address is moved to a different variable which is fixed by the plugin. When people purchases CloudProxy we generally recommend to activate the “Firewall WAF” page with the API key available in the Sucuri dashboard to fix this thing with the IP addresses, which is something common in other firewalls offered by other companies.

That is basically the only thing strictly tied to a Sucuri subscription, in theory you could even write your own API service and point the plugin to talk to that instead of Sucuri’s, which would make the plugin a completely independent piece of software. I actually wonder why no one have done this before, anyway if you need more information let me know.

[1] https://sucuri.net/customers/
[2] https://sucuri.net/website-antivirus/signup