Troubleshooting mode not working

  • Hi,

    I’m having some issues with troubleshoot mode.
    When enabled, any changes I make regarding enabling or disabling a plugin or changing to a default theme will only be visible on the dashboard. When I click to see the front end of the website I can’t see any changes. For example, if I disable all plugins and switch to a default theme, the dashboard complies but the front end doesn’t.

    I’ve already purged all caches and still the same.

    Any suggestions here?

    Thank you,

    Best regards,
    Frederico

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  • Did you resolve this issue as I am having same problem.

    I go into Troubleshooting mode (hence all plugins should be disabled) and yet my old theme still active when I view website, changing it has no effect, and the problem I am trying to diagnose is still there.

    I am using Storefront theme and when anyone selects a product they get a ‘Critical error occurred’ message and the product only shows Title – there is no picture or description.

Viewing 1 replies (of 1 total)
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