• Resolved johnycow

    (@johnycow)


    Hi Marius,
    I’ve tried to start using site health plugins, but when I try to run the troubleshooting mode I run into this specific issue:

    We were unable to copy the plugin file required to enable the Troubleshooting Mode.

    Here is all the info:


    ### wp-core ###

    version: 5.2.3
    site_language: en_US
    user_language: en_US
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: open
    multisite: false
    user_count: 1
    dotorg_communication: true

    ### wp-paths-sizes ###

    wordpress_path: /var/www/wptbox
    wordpress_size: 52.83 MB (55391417 bytes)
    uploads_path: /var/www/wptbox/wp-content/uploads
    uploads_size: 1.47 MB (1544983 bytes)
    themes_path: /var/www/wptbox/wp-content/themes
    themes_size: 1.98 MB (2073317 bytes)
    plugins_path: /var/www/wptbox/wp-content/plugins
    plugins_size: 55.32 MB (58009802 bytes)
    database_size: 4.75 MB (4980736 bytes)
    total_size: 116.35 MB (122000255 bytes)

    ### wp-dropins (1) ###

    object-cache.php: true

    ### wp-active-theme ###

    name: GeneratePress (generatepress)
    version: 2.3.2
    author: Tom Usborne
    author_website: https://tomusborne.com
    parent_theme: none
    theme_features: automatic-feed-links, post-thumbnails, post-formats, woocommerce, title-tag, html5, customize-selective-refresh-widgets, align-wide, editor-color-palette, responsive-embeds, custom-logo, menus, editor-style, widgets
    theme_path: /var/www/wptbox/wp-content/themes/generatepress

    ### wp-mu-plugins (1) ###

    EasyWP Plugin: version: 0.4.8, author: Namecheap, Inc.

    ### wp-plugins-active (12) ###

    All In One WP Security: version: 4.4.0, author: Tips and Tricks HQ, Peter Petreski, Ruhul, Ivy
    Elementor: version: 2.7.2, author: Elementor.com
    Elementor Pro: version: 2.6.5, author: Elementor.com
    Essential Addons for Elementor: version: 3.3.1, author: WPDeveloper
    Google Analytics Dashboard for WP (GADWP): version: 5.3.9, author: ExactMetrics
    Health Check & Troubleshooting: version: 1.4.0, author: The www.remarpro.com community
    Really Simple SSL: version: 3.2.5, author: Rogier Lankhorst, Mark Wolters
    Smush: version: 3.2.4, author: WPMU DEV
    SSL Insecure Content Fixer: version: 2.7.2, author: WebAware
    Webcraftic Clearfy – WordPress optimization plugin: version: 1.5.3, author: Webcraftic <[email protected]>
    WPvivid Backup Plugin: version: 0.9.24, author: WPvivid Team
    Yoast SEO: version: 12.1, author: Team Yoast

    ### wp-media ###

    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1690
    imagemagick_version: ImageMagick 6.9.10-39 Q16 x86_64 2019-04-08 https://imagemagick.org
    imagick_limits:
    imagick::RESOURCETYPE_AREA: 63 GB
    imagick::RESOURCETYPE_DISK: 9223372036854775807
    imagick::RESOURCETYPE_FILE: 786432
    imagick::RESOURCETYPE_MAP: 256 MB
    imagick::RESOURCETYPE_MEMORY: 256 MB
    imagick::RESOURCETYPE_THREAD: 6
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: unknown

    ### wp-server ###

    server_architecture: unknown
    httpd_software: nginx/1.14.2
    php_version: 7.3.0 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 3000
    time_limit: 300
    memory_limit: 1073741824
    max_input_time: 60
    upload_max_size: 512M
    php_post_max_size: 512M
    curl_version: 7.61.1 LibreSSL/2.0.0
    suhosin: false
    imagick_availability: true
    server-headers:
    date: Sat, 21 Sep 2019 16:12:10 GMT
    content-type: text/html; charset=UTF-8
    set-cookie: __cfduid=dae3f78ebd3356a8a83f6116e39daf8711569082330; expires=Sun, 20-Sep-20 16:12:10 GMT; path=/; domain=.smartwheels.io; HttpOnly; Secure
    vary: Accept-Encoding
    x-ua-compatible: IE=edge
    link: <https://smartwheels.io/wp-json/&gt;; rel=”https://api.w.org/&#8221;
    x-frame-options: SAMEORIGIN
    x-content-type-options: nosniff
    x-xss-protection: 1; mode=block
    cache-control: public
    referrer-policy: strict-origin-when-cross-origin
    x-cacheable: YES
    age: 64
    x-cache: HIT
    https: on
    expect-ct: max-age=604800, report-uri=”https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct&#8221;
    server: cloudflare
    cf-ray: 519d51b4ae0739aa-PHX
    content-encoding: gzip

    ### wp-database ###

    extension: mysqli
    server_version: 5.5.5
    client_version: mysqlnd 5.0.12-dev – 20150407 – $Id: 401a40ebd5e281cf22215acdc170723a1519aaa9 $

    ### wp-constants ###

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /var/www/wptbox/wp-content
    WP_PLUGIN_DIR: /var/www/wptbox/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined

    ### wp-filesystem ###

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: not writable

    Thank you

    The page I need help with: [log in to see the link]

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