Trouble With Facebook Plugin After Migrating Site

  • Resolved fbuldum

    (@fbuldum)


    2 years, 10 months ago

    Hello,

    I cloned my website into new domain by using all in one wp migration tool. Plugin data is also copied from the old website. When I clicked on facebook for woocommerce plugin, I see the blue button “Get Started” on the wordpress side, when i click on it on the facebook side it says you have already a connection with facebook (error code: Permissions error: access_denied, reason: user_denied). It means although i see that i was not connected to facebook, some data was stored in the plugin database and it was moved with all in one wp tool. I need to clean all this plugin related data to establish new connection. Can you help me? I am totally sure that many people experienced this after moving one domain to another domain.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Yani

    (@yaniiliev)

    Try reaching over to the support topic of the Facebook plugin.
    They can advise you better about what data to delete and from where.
    Usually, if you uninstall the plugin, it should delete all of its data.
    You can try uninstalling the plugin and installing it again.

    Thread Starter fbuldum

    (@fbuldum)

    I did already, but I think this is more related with All-in-one, because you copy the data. And this situation is should be very common who use all in one, I would be thankful if you reproduce the problem and take care.

    Plugin Author Yani

    (@yaniiliev)

    Please let me know when you hear back from the plugin developer and what solution they provided you with. It might be possible to integrate their solution into the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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