• Resolved tombcm

    (@tombcm)


    Hi Max,

    I have installed the plugin and it seems to be working on Safari and Firefox but not in chrome mac. See the page above. Also I can’t get it to stop at the bottom of the page, it doesn’t seem to work by setting a pixel size or a html ID. Are you able to help?

    Cheers

    Tom

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Max Bond

    (@max-bond)

    Hi!

    Yes, there is a problem with Chrome when svg images are exists on the page.
    Go to Appearance -> Fixed Widget Options and enable “Disable MutationObserver” option.
    Is it working now?

    Margin Bottom. 800 px is too low for your page. 1600 will be much better. Or use footernewslettersignup as a Stop ID – that’s the best way!

    Thread Starter tombcm

    (@tombcm)

    Hey Max,

    Thanks for coming back to me, the StopId is working just fine many thanks, but still no joy when disabling “Disable MutationObserver”. Is there anything else worth trying?

    Cheers

    Tom

    Plugin Contributor Max Bond

    (@max-bond)

    “Disable MutationObserver” is working – there are no javascript errors now and fixed widget styles are set.
    But… There is a CSS conflict also, style.css line 647:

    .td-ss-main-sidebar, .td-ss-row .td-pb-span4 .wpb_wrapper {
    -webkit-backface-visibility: hidden;
    -webkit-perspective: 1000;
    }

    -webkit-perspective: 1000 – disable this property or set its value to none.

    Thread Starter tombcm

    (@tombcm)

    Hey Max,

    Thanks for looking into this. It is appreciated. It still isn’t playing ball though, i’ve set that to none and it still isn’t staying fixed!!

    Let me know if there is anything else worth trying.

    Nice one

    Tom

    Plugin Contributor Max Bond

    (@max-bond)

    As I can see it’s now working in Chrome!

    Thread Starter tombcm

    (@tombcm)

    Hey Max,

    Thanks for all of your help with this. It still isn’t working me or my colleague on a mac or pc. Let me know if you have any other ideas? But no worries if not. I feel like we are very close as it is working well on the other browsers!

    Thanks again for your efforts.

    Tom

    Plugin Contributor Max Bond

    (@max-bond)

    Well…
    1. Try Incognito mode. If it’s working in incognito, you have to clear browser cache
    2. If you are logged in, try to logoff.
    3. Try to completely disable those properties:

    .td-ss-main-sidebar, .td-ss-row .td-pb-span4 .wpb_wrapper {
    /*-webkit-backface-visibility: hidden;*/
    /*-webkit-perspective: 1000;*/
    }
Viewing 7 replies - 1 through 7 (of 7 total)
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