Viewing 8 replies - 16 through 23 (of 23 total)
  • Guy Scharf

    (@guy-scharf)

    In my testing I can view PDFs less than 2 MB in size but get the “whoops!” message for larger files. Fortunately, I’ve been able to compress my larger files to less than 2 MB and they now view properly.

    k3davis

    (@k3davis)

    @hardikchotaliya, no, the enhanced viewer is disabled in 2.5.15. See my post above to check if your document works in Google’s new viewer at all. The documents on the link you provided are massive and usually would not have worked well before. It sounds from Guy as though the file size limit may even be smaller now – either that or the act of compressing them makes the format somehow more readable. Anybody’s guess at the moment.

    ausbushman

    (@ausbushman)

    Yep, 2MB seems to be the breaking limit, which is also the limit of uploading docs to Drive, whether or not that’s coincidental: https://www.case.edu/its/training/materials/googleapps/GA_DOC_GoogleDriveUsagePolicy.pdf

    This change by Google is a huge kick in the balls for me as it’s just ruined the purpose of our businesses website! I knew such a simple and effective way of displaying PDF’s was too good to be true.

    And I can’t seem to find any news or help about this change by Google at all!

    An alternative plug-in is PDF Light Viewer Plug-in, but it requires you to get your web host to install ImageMagick the server OS, and Imagick for PHP, which is also a pain in the ass.

    Cheers for your help though guys.

    bvance43

    (@bvance43)

    Ausbushman et al., the removal of the enhance viewer has basically shut down the most important part of our website. The loss of “no print” and “no save” features were critical to the posting of our pdfs. Does anyone know who and how to contact at Google about the enhanced viewer? This might be a case of unintended consequences. However, I don’t see the problem with, risk of, or liability from having the old version of GDE+EV available to those who can use it. It worked perfectly for us. It is really inconsiderate, impolite, and harmful to pull a plug-in without first telling users what you are doing and when you expect to have it fixed or replaced; better yet, an alternative if it takes more than 30 days to remedy.

    k3davis

    (@k3davis)

    @bvance, I received your email also. I recognize your frustration with the situation and regret that things have shaken out as they have so far with the plugin. But please understand also that the changes were on Google’s end, a multinational conglomerate that does not care to inform one user who made a plugin using their service about any impending service changes. I have no direct line to them and wait as my posts in their forums are ignored like everyone else. Google Viewer belongs to Google, and its a product they largely ignored for years and then suddenly completely remade. GDE (and its “Enhanced Viewer”) were my extensions to it for the WordPress community. I could not extend to my plugin users due warning because I had no warning myself, and I made emergency (within 24 hours) adjustments to make the plugin work at all. So assigning negative character qualities to me probably won’t serve well.

    I’m glad you’ve found the plugin useful until recently. No doubt thank you also for your generous donations to the product over the years (tongue in cheek) that make it easy for me to release major updates at the drop of Google’s hat. Hopefully you will be able to find another suitable solution soon.

    bvance43

    (@bvance43)

    My apologies to Kevin. My frustration was directed towards Google, not Kevin. I now understand he too was trying to respond to a major change in Google’s program so we all could continue to use the document viewer. It is interesting that Google Books website has the ability to post images of books that cannot be downloaded, printed or copied. This is why I assumed Google developed the GDE and EV. Again, my apologies to Kevin.

    k3davis

    (@k3davis)

    No worries… the situation is frustrating for us all. I hope to have some news about the future of the plugin soon.

    ieio

    (@ieio)

    hi all, meanwhile i’d suggest to keep things as simple as possible and go with html code, example:

    <object data="myfile.pdf" type="application/pdf" width="100%" height="500px">
    
      <p>It appears you don't have a PDF plugin for this browser.
      No biggie... you can <a href="myfile.pdf">click here to
      download the PDF file.</a></p>
    
    </object>

    and this is how it looks with chrome
    https://it.tinypic.com/r/98ej9f/8

Viewing 8 replies - 16 through 23 (of 23 total)
  • The topic ‘Trouble viewing PDF’ is closed to new replies.