• Resolved TwoMarshmallows

    (@twomarshmallows)


    Hi everyone,

    I have created two subdomains and can’t access them via the WordPress site menu.

    I’ve gone through many threads on this topic, tried every suggestion I’ve come across, and nothing seems to work. This includes redirecting to my main domain and redirecting to ../html. Any suggestions will be gratefully appreciated.

    My site is https://www.twomarshmallows.net. My .htaccess file looks like this:

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]

    # add a trailing slash to /wp-admin
    RewriteRule ^wp-admin$ wp-admin/ [R=301,L]

    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ – [L]
    RewriteRule ^(wp-(content|admin|includes).*) $1 [L]
    RewriteRule ^(.*\.php)$ wp/$1 [L]
    RewriteRule . index.php [L]

    When trying to get to subdomain’s dashboard, following error occurs:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    My hosting site uses cpanel. I’ve created the two subdomains. I tried redirecting the subdomains to the main domain, but to no effect.

    Any suggestions? Many thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Bet Hannon

    (@bethannon1)

    When using multisite subdomains, you don’t actually create the subdomains in cPanel. In your hosting account you set up wildcard subdomains, and the subdomains for new sub-sites are created FOR you via the WP network admin dashboard.

    Try deleting those subdomains in your cPanel, then try to create a new subsites via the network admin dashboard.

    Thread Starter TwoMarshmallows

    (@twomarshmallows)

    Hi Bet! Thank you so much for responding. I will follow your instructions and let you know how things go. Thank you again!

    Thread Starter TwoMarshmallows

    (@twomarshmallows)

    THANK YOU SO MUCH, BET! It’s working! Finally. Thank you for providing a straightforward and clear explanation. May you be blessed with happiness and unicorns. Have a lovely day.

    Moderator Bet Hannon

    (@bethannon1)

    oooh! Unicorns! That sounds fun! ??

    Glad you got it working! I’ll mark this as resolved.

    Thread Starter TwoMarshmallows

    (@twomarshmallows)

    Fun and cuddly!

    Thank you, me too. My friend and I were struggling with this for a while.

    Thank you for marking it as resolved; I thought I’d already done that.

    Have a good day!

Viewing 5 replies - 1 through 5 (of 5 total)
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