Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author POWR

    (@powr)

    Hey Kbenn,

    Loading time that long is definitely unusual, could possibly be due to the theme. If possible could you send a link to your site and we can take a look? Or feel free to open a ticket at https://www.powr.io/knowledge-base.

    Best,
    Ben

    Hii! I absolutely love this plugin. There is one only issue. On some pages in on my site it the icons do not load right away. When i refresh the page they appear. Can you help me with this?

    https://www.bebuddhajewelry.com/events/ See here for an example. Click once and then refresh.

    Thank you!

    Plugin Author POWR

    (@powr)

    Hi Buddha,

    Thanks for getting in touch. Loading speed is something we work on all the time, and we just made some major server improvements last week.

    I just checked the URL you included, and the icons loaded immediately, before I was able to scroll down. Are there other specific pages where the icons have more trouble? Or are there pages where the plugin is consistently slow to load?

    You can email me directly at [email protected].

    Thanks for your help!
    Ben

Viewing 3 replies - 1 through 3 (of 3 total)
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