trouble installing a theme: Failure to connect to FTP Server
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I am trying to install the Default theme (kubrick) onto the web server of my hosting company (so I can use it as a starting point for my own theme). I’m confident that I have entered correct FTP credentials Hostname, FTP Username and FTP Password as these have worked for me just fine when connecting via DreamWeaver. But when I use the page,
https://www.tinyblue.com/wordpress/wp-admin/update.php?action=install-theme&theme=default&_wpnonce=1f21d173cdI get, “Failed to connect to FTP Server https://www.whidbey.com:21”
The people at my website hosting company are stumped. Are there some specific FTP properties that this WordPress admin page require?
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