Trouble getting Access Token

  • Resolved thisismyalterego

    (@thisismyalterego)


    7 years, 5 months ago

    Hello there,
    when I click in the backend on the “Log in and get my Access Token and User ID” Button, I get a redirection error from instagram. The same problem occurs when I go via “Button not working?” link on this page: https://smashballoon.com/instagram-feed/token/

    I’ve already deleted my instagram cookies, tried various browsers and so on but I always get the same error.

    Do you have any advice?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey thisismyalterego,

    From time to time, the access token retrieving part of Instagram’s API seems to do this. Can you try again now? Let me know if it still isn’t working.

    Thread Starter thisismyalterego

    (@thisismyalterego)

    Thanks for your reply.
    Sadly I’m still getting the same error over and over again since the last 30 hours.

    By the way: This used to work. I wanted to change the stored information because the wrong insta-account was used. Since then I get this errormessage. Could it be that this is part of the problem?

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey again,

    Hmm I wouldn’t think so. Would it be possible for me to log in and give this a try? You can contact us with admin login information here: https://smashballoon.com/instagram-feed/support/

    – Craig

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey! It looks like this thread has been quiet for awhile. I’m going to mark this resolved but let me know if you have more questions!

Viewing 4 replies - 1 through 4 (of 4 total)
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