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Resolved niclasto
(@niclasto)

3 years, 3 months ago

Hey,

I updated the plugin and since then the output has changed to the following:

https://prudentwater.com/wp-content/uploads/2021/08/After.png

However, it should look like this:

https://prudentwater.com/wp-content/uploads/2021/08/Before.png

So I rolled back to 2.7.3.

Could you help me to bring back the ‘before-output’ with the latest version?

I already had the same problem the last time. I hope that it does not happen every time a new update is released. If so, is there any thing I can do in advance?

Regards,

Niclas

The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)

Plugin Contributor dudo
(@dudo)

3 years, 3 months ago

Hello, can you please update it again?

I’d like to analyze the page.

Best,
Dario

Thread Starter niclasto
(@niclasto)

3 years, 3 months ago

Hey,

is it possible to analyze it without updating to the latest version? Because if I do so it looks weird as you can see it.

Regards,

Niclas

tmrwltd
(@tmrwltd)

3 years, 3 months ago

Version 2.8.7 is broken. No stars shown on the page. No rating possible in the backend.

https://i.postimg.cc/tJCnLdjr/chrome-7m-Cv-A2advu.jpg

Plugin Contributor dudo
(@dudo)

3 years, 3 months ago

@niclasto Unfortunately I need to see the error to try to understand what is going on…can you create a staging area?

@tmrwltd can you please open another support thread? And please also paste a link to the website

Best,
Dario
Thread Starter niclasto
(@niclasto)

3 years, 3 months ago
Hey,

I will do it then but maybe it will already help you to know that I inserted the following css to create my current design:
```
.yasr-visitor-votes {
text-align: right;
}

.yasr-total-average-container{
display: none;
}

.yasr-vv-container-loader {
    display: none;
}

.yasr-visitor-votes
{
font-size:17px!Important;
}
```
If it does not help you to solve the problem, I will update the plugin.

Regards,

Niclas
- This reply was modified 3 years, 3 months ago by niclasto.
Plugin Contributor dudo
(@dudo)

3 years, 3 months ago

Hi Niclas,
there is nothing wrong in that CSS, so unfortunately this is not helping me :/

Can you please update the plugin again?

Thank you ??

Thread Starter niclasto
(@niclasto)

3 years, 3 months ago

Hey,

it is updated now. Hope you can find the issue.

Thanks in advance!

Regards,

Niclas
Plugin Contributor dudo
(@dudo)

3 years, 3 months ago
mhhh, this is really weird, can you please paste a screenshoot of the setting

Custom texts
Auto insert custom texts to show before or after the stars
- This reply was modified 3 years, 3 months ago by dudo.
- This reply was modified 3 years, 3 months ago by dudo.
Thread Starter niclasto
(@niclasto)

3 years, 3 months ago

Here are screenshots of all the settings:

https://prudentwater.com/wp-content/uploads/2021/08/Screenshot-17.png

https://prudentwater.com/wp-content/uploads/2021/08/Screenshot-18.png

https://prudentwater.com/wp-content/uploads/2021/08/Screenshot-19.png

https://prudentwater.com/wp-content/uploads/2021/08/Screenshot-20.png

https://prudentwater.com/wp-content/uploads/2021/08/Screenshot-21.png
Plugin Contributor dudo
(@dudo)

3 years, 3 months ago
This screenshot https://prudentwater.com/wp-content/uploads/2021/08/Screenshot-20.png , third field, change

%average%-

to

%average%

??
- This reply was modified 3 years, 3 months ago by dudo.
Thread Starter niclasto
(@niclasto)

3 years, 3 months ago

But then it is still different in comparison to the version/style I had before. This is how it looked like before the update:

https://prudentwater.com/wp-content/uploads/2021/08/Before.png

And this is how I would like to have it again. Is that possible?

Plugin Contributor dudo
(@dudo)

3 years, 3 months ago

Of course, in this case just leave empty that field, and set to “no” Show stats for visitors votes?

Thread Starter niclasto
(@niclasto)

3 years, 3 months ago

Now it looks the same as it did before. I was just wondering why this changed after the update. Anyway, many thanks for your help!! I really appreciate it.

Regards,

Niclas