Triplicate url slug

Hi @luigire!

Kindly check if clearing transients helps here. Go to WooCommerce → Status → Tools:

Link to image: https://i.imgur.com/G096Y4Q.png

Let us know how that goes.

Hi, thank you for reply me. I tried to do what you said. Nothing changes. Any other ideas?

Can anyone help me with this problem? Never had a problem like this with 10 years of using wordpress.

• This reply was modified 3 years, 4 months ago by luigire.

Hi there,

Thanks for getting back to us.

Can you please share with us the following in order to check this further?

• System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
• Your Permalinks Settings: Take a screenshot of your permalink settings under WP dashboard > Settings > Permalinks

Thanks.

OK, here are the requested data

https://i.ibb.co/vsVVjWf/Immagine.png

https://i.ibb.co/qmyDmJH/Immagine-2.png

### WordPress Environment ###

WordPress address (URL): https://renda.net
Site address (URL): https://renda.net
WC Version: 5.8.0
REST API Version: ? 5.8.0
WC Blocks Version: ? 5.9.1
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 2.7.2
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.25
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.35-cll-lve
Max Upload Size: 4 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.8.0
WC Database Prefix: wpxj_
Total Database Size: 63.51MB
Database Data Size: 49.93MB
Database Index Size: 13.58MB
wpxj_woocommerce_sessions: Data: 7.82MB + Index: 0.28MB + Engine MyISAM
wpxj_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpxj_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
wpxj_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_actionscheduler_actions: Data: 0.15MB + Index: 0.08MB + Engine MyISAM
wpxj_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_actionscheduler_logs: Data: 0.10MB + Index: 0.07MB + Engine MyISAM
wpxj_adtribes_my_conversions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_ahm_assets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_ahm_asset_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_ahm_download_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_ahm_emails: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_ahm_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_ahm_social_conns: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_ahm_user_download_counts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_automatewoo_abandoned_carts: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpxj_automatewoo_customers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_automatewoo_customer_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_automatewoo_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_automatewoo_guests: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_automatewoo_guest_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_automatewoo_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_automatewoo_log_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_automatewoo_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_automatewoo_queue_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_bwf_contact: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_bwf_contact_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_bwf_wc_customers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_cartflows_ca_cart_abandonment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_cartflows_ca_email_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_cartflows_ca_email_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_cartflows_ca_email_templates_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_commentmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wpxj_comments: Data: 0.05MB + Index: 0.03MB + Engine MyISAM
wpxj_ee_products_sync_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_ee_product_sync_call: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_ee_product_sync_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_e_submissions: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
wpxj_e_submissions_actions_log: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_e_submissions_values: Data: 0.08MB + Index: 0.02MB + Engine MyISAM
wpxj_icl_cms_nav_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_content_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_core_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_languages: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_icl_languages_translations: Data: 0.11MB + Index: 0.11MB + Engine MyISAM
wpxj_icl_locale_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_message_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_mo_files_domains: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
wpxj_icl_node: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_reminders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_strings: Data: 2.69MB + Index: 2.85MB + Engine MyISAM
wpxj_icl_string_batches: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_string_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_string_pages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_string_positions: Data: 0.12MB + Index: 0.03MB + Engine MyISAM
wpxj_icl_string_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_string_translations: Data: 0.32MB + Index: 0.16MB + Engine MyISAM
wpxj_icl_string_urls: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_translate: Data: 1.78MB + Index: 0.15MB + Engine MyISAM
wpxj_icl_translate_job: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wpxj_icl_translations: Data: 0.09MB + Index: 0.15MB + Engine MyISAM
wpxj_icl_translation_batches: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpxj_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxj_icl_translation_status: Data: 1.42MB + Index: 0.02MB + Engine MyISAM
wpxj_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_mc4wp_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxj_options: Data: 12.53MB + Index: 0.34MB + Engine MyISAM
wpxj_postmeta: Data: 8.01MB + Index: 1.06MB + Engine MyISAM
wpxj_posts: Data: 2.29MB + Index: 0.22MB + Engine MyISAM
wpxj_rank_math_404_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_rank_math_analytics_gsc: Data: 1.96MB + Index: 1.33MB + Engine MyISAM
wpxj_rank_math_analytics_keyword_manager: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_rank_math_analytics_objects: Data: 0.06MB + Index: 0.03MB + Engine MyISAM
wpxj_rank_math_internal_links: Data: 0.06MB + Index: 0.02MB + Engine MyISAM
wpxj_rank_math_internal_meta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpxj_rank_math_redirections: Data: 0.07MB + Index: 0.01MB + Engine MyISAM
wpxj_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wpxj_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wpxj_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpxj_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wpxj_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_revslider_slides: Data: 0.11MB + Index: 0.00MB + Engine MyISAM
wpxj_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_revslider_static_slides: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wpxj_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_termmeta: Data: 0.08MB + Index: 0.06MB + Engine MyISAM
wpxj_terms: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
wpxj_term_relationships: Data: 0.06MB + Index: 0.14MB + Engine MyISAM
wpxj_term_taxonomy: Data: 0.08MB + Index: 0.02MB + Engine MyISAM
wpxj_tinvwl_analytics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_tinvwl_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_tinvwl_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_trp_dictionary_en_gb_fr_fr: Data: 0.74MB + Index: 1.05MB + Engine MyISAM
wpxj_trp_dictionary_en_gb_it_it: Data: 0.86MB + Index: 1.21MB + Engine MyISAM
wpxj_trp_gettext_en_gb: Data: 0.50MB + Index: 0.94MB + Engine MyISAM
wpxj_trp_gettext_fr_fr: Data: 0.61MB + Index: 0.80MB + Engine MyISAM
wpxj_trp_gettext_it_it: Data: 0.65MB + Index: 0.85MB + Engine MyISAM
wpxj_trp_original_meta: Data: 0.06MB + Index: 0.07MB + Engine MyISAM
wpxj_trp_original_strings: Data: 0.52MB + Index: 0.37MB + Engine MyISAM
wpxj_usermeta: Data: 0.10MB + Index: 0.08MB + Engine MyISAM
wpxj_users: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpxj_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpxj_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wc_gpf_render_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wc_order_product_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wpxj_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wc_product_meta_lookup: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
wpxj_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wfacp_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_wfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wfconfig: Data: 0.39MB + Index: 0.01MB + Engine MyISAM
wpxj_wfco_report_views: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wffilemods: Data: 2.49MB + Index: 0.35MB + Engine MyISAM
wpxj_wfhits: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wpxj_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wfissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wpxj_wfknownfilelist: Data: 1.37MB + Index: 0.15MB + Engine MyISAM
wpxj_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wflogins: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpxj_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxj_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxj_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wfstatus: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
wpxj_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_woocommerce_amazon_buyer_index: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_woocommerce_gpf_google_taxonomy: Data: 1.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxj_wpmailsmtp_tasks_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wpxj_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpxj_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM

### Post Type Counts ###

acf-field: 1
acf-field-group: 1
attachment: 743
aw_workflow: 4
cartflows_flow: 1
cartflows_step: 2
custom_css: 4
elementor_font: 1
elementor_library: 18
footer: 2
header: 2
hm_custom_css: 79
hm_custom_javascript: 27
jetpack_migration: 2
language_switcher: 4
mc4wp-form: 1
nav_menu_item: 116
page: 33
post: 14
product: 266
revision: 153
shop_coupon: 6
shop_order: 40
shop_order_refund: 5
wfacp_checkout: 9
xlwcty_thankyou: 3
yaymail_template: 28

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (25) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.4.12
Classic Editor: by WordPress Contributors – 1.6.2
Easy Auto SKU Generator for WooCommerce: by Dan Zakirov – 1.0.8
Elementor Pro: by Elementor.com – 3.5.0
Elementor: by Elementor.com – 3.4.7
EU Cookie Law: by Alex Moss
Marco Milesi – 3.1.6

JetBlocks For Elementor: by Crocoblock – 1.2.10
JetSearch For Elementor: by Crocoblock – 2.1.14
Kadence Pro - Premium addon for the Kadence Theme: by Kadence WP – 1.0.3
Kelkoogroup Sales Tracking: by Kelkoo Group – 1.0.5
Klaviyo: by Klaviyo
Inc. – 2.5.3

Rank Math SEO PRO: by Rank Math – 2.19.0
Rank Math SEO: by Rank Math – 1.0.75
TI WooCommerce Wishlist: by TemplateInvaders – 1.28.4
CTX Feed Pro: by WebAppick – 5.2.99
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.5.0
Payment Plugins for Stripe WooCommerce: by Payment Plugins
[email protected] – 3.3.12

WooCommerce Amazon Pay: by WooCommerce – 2.0.3
WooCommerce Multilingual: by OnTheGoSystems – 4.12.1
WooCommerce: by Automattic – 5.8.0
WP Mail SMTP: by WPForms – 3.1.0
WPML CMS Nav: by OnTheGoSystems – 1.5.5
WPML Media: by OnTheGoSystems – 2.6.5
WPML String Translation: by OnTheGoSystems – 3.1.10
WPML Translation Management: by OnTheGoSystems – 2.10.8

### Inactive Plugins (3) ###

Social Login Pro for WooCommerce: by WP Plugin Experts – 1.0.2
Wordfence Security: by Wordfence – 7.5.6
WP Fastest Cache: by Emre Vona – 0.9.5

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #10 - /shop/
Basket: #11 - /basket/
Checkout: #12 - /checkout/
My account: #13 - /account/
Terms and conditions: #2 - /conditions/

### Theme ###

Name: Kadence Child
Version: 1.0.19.1618185421
Author URL: https://www.kadencewp.com/
Child Theme: ?
Parent Theme Name: Kadence
Parent Theme Version: 1.1.8
Parent Theme Author URL: https://www.kadencewp.com/
WooCommerce Support: ?

### Templates ###

Overrides: kadence-child/woocommerce/cart/cart.php
kadence-child/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0
kadence-child/woocommerce/emails/email-addresses.php version 3.9.0 is out of date. The core version is 5.6.0
kadence-child/woocommerce/emails/email-order-items.php
kadence-child/woocommerce/loop/rating.php
kadence-child/woocommerce/single-product/price.php
kadence-child/woocommerce/single-product/short-description.php
kadence-child/woocommerce/single-product/title.php

Outdated Templates: ?
					
					
						Learn how to update

### TI WooCommerce Wishlist Templates ###

Overrides: –

### Action Scheduler ###

Complete: 538
Oldest: 2021-10-28 01:02:56 +0200
Newest: 2021-11-04 02:23:07 +0100

Failed: 4
Oldest: 2021-06-27 07:09:05 +0200
Newest: 2021-06-29 01:20:44 +0200

Pending: 5
Oldest: 2021-11-04 17:36:09 +0100
Newest: 2021-12-03 01:06:07 +0100

### Status report information ###

Generated at: 2021-11-04 12:33:53 +01:00

Hi again @luigire,

OK, here are the requested data

Thank you for providing that!

I took a peek at all of the permalinks you shared, and I am seeing that the same products are in each category.

I do know that, sometimes, importing products can create duplicate categories. Have you performed any product imports before identifying this issue?

Additionally, it is possible that new categories were created without realizing it, especially if a site has hundreds of products like renda.net.

For the Quince Jam or Peach Jam, could you please provide a screenshot of the categories these products are assigned to?

Looking forward to hearing from you!

Hi

I have not made any imports. All products have been added manually.

No unwanted categories have been created. I had created categories which I then deleted, for example:

“preserved”

and this is one of the categories left on the urls

https:// renda.net /cp/preserved/jams/
https:// renda.net /cp/preserved/olives/
https:// renda.net /cp/preserved/pesto/

Here is the screen of the required product categories https://i.ibb.co/Y8dyWC9/Immagine.png

Howdy,

Thanks for that information!

The screenshot of your permalink settings is helpful:

Link to image: https://d.pr/i/2fqOaW

I see that you are using the following:

* WooCommerce Multilingual: by OnTheGoSystems – 4.12.1

I’d recommend briefly disabling this and your other WPML plugins to see if that resolves the issue here. Ideally, you try this on a staging site first, or at the very least after taking a full backup (database included) of your live site.

Let us know how that goes. Thanks!

Hi @luigire

We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.