Triplicate url slug
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Hi everyone, I have noticed something very strange. I found duplicate urls of the product categories. For example correct url https:// renda.net /cp/fruits/jams/ but there is also https:// renda.net /cp/preserved/jams/ (the parent category preserved has been deleted. but there is also https:// renda.net /cp/jams/ So one link is tripled. Please tell me there is a fix for this!
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Hi @luigire!
Kindly check if clearing transients helps here. Go to WooCommerce → Status → Tools:
Link to image: https://i.imgur.com/G096Y4Q.pngLet us know how that goes.
Hi, thank you for reply me. I tried to do what you said. Nothing changes. Any other ideas?
Can anyone help me with this problem? Never had a problem like this with 10 years of using wordpress.
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This reply was modified 3 years, 4 months ago by
luigire.
Hi there,
Thanks for getting back to us.
Can you please share with us the following in order to check this further?
- System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
- Your Permalinks Settings: Take a screenshot of your permalink settings under WP dashboard > Settings > Permalinks
Thanks.
OK, here are the requested data
https://i.ibb.co/vsVVjWf/Immagine.png
https://i.ibb.co/qmyDmJH/Immagine-2.png
### WordPress Environment ### WordPress address (URL): https://renda.net Site address (URL): https://renda.net WC Version: 5.8.0 REST API Version: ? 5.8.0 WC Blocks Version: ? 5.9.1 Action Scheduler Version: ? 3.3.0 WC Admin Version: ? 2.7.2 Log Directory Writable: ? WP Version: 5.8.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.25 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.7.35-cll-lve Max Upload Size: 4 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 5.8.0 WC Database Prefix: wpxj_ Total Database Size: 63.51MB Database Data Size: 49.93MB Database Index Size: 13.58MB wpxj_woocommerce_sessions: Data: 7.82MB + Index: 0.28MB + Engine MyISAM wpxj_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wpxj_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpxj_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpxj_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wpxj_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.04MB + Engine MyISAM wpxj_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpxj_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpxj_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wpxj_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM 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Hi again @luigire,
OK, here are the requested data
Thank you for providing that!
I took a peek at all of the permalinks you shared, and I am seeing that the same products are in each category.
I do know that, sometimes, importing products can create duplicate categories. Have you performed any product imports before identifying this issue?
Additionally, it is possible that new categories were created without realizing it, especially if a site has hundreds of products like
renda.net
.For the Quince Jam or Peach Jam, could you please provide a screenshot of the categories these products are assigned to?
Looking forward to hearing from you!
Hi
I have not made any imports. All products have been added manually.
No unwanted categories have been created. I had created categories which I then deleted, for example:
“preserved”
and this is one of the categories left on the urls
https:// renda.net /cp/preserved/jams/
https:// renda.net /cp/preserved/olives/
https:// renda.net /cp/preserved/pesto/Here is the screen of the required product categories https://i.ibb.co/Y8dyWC9/Immagine.png
Howdy,
Thanks for that information!
The screenshot of your permalink settings is helpful:
Link to image: https://d.pr/i/2fqOaWI see that you are using the following:
*
WooCommerce Multilingual: by OnTheGoSystems – 4.12.1
I’d recommend briefly disabling this and your other WPML plugins to see if that resolves the issue here. Ideally, you try this on a staging site first, or at the very least after taking a full backup (database included) of your live site.
Let us know how that goes. Thanks!
Hi @luigire
We’ve not heard back from you in a while, so I’m marking this thread as resolved. If you have further questions, please feel free to open a new topic.
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This reply was modified 3 years, 4 months ago by
- The topic ‘Triplicate url slug’ is closed to new replies.