• Resolved sm15wolf

    (@sm15wolf)


    Hi,

    I created a new set of rules and wanted to test the retry logic before pushing anything live. I have been able to follow the guide but get stuck when I actually try to get the payment retry hook to trigger. I use stripe, I change the keys to something that does not exist, I trigger “process renewal” than the payment shows as pending, I also have clicked through to that payment and manually marked as failed neither seem to trigger a retry. I am not sure if this is because the system is in staging mode so all payments are “manual” https://woocommerce.com/document/subscriptions/develop/failed-payment-retry/#section-9

    The page I need help with: [log in to see the link]

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  • Plugin Author WP Swings

    (@wpswings)

    Hey @sm15wolf

    Thank you for your query but the links you shared are of woocommerce listed plugin not our. Please re-check and let us know if you are using our plugin

    Regards,

Viewing 1 replies (of 1 total)
  • The topic ‘Triggering Payment Retry’ is closed to new replies.