Triggering Issues (button, link, custom, etc.)

  • Resolved bighrts

    (@bighrts)


    2 months, 1 week ago

    Hi there, I’m having some issues with getting triggers to work.

    Reference links:

    Steps ALREADY TAKEN to resolve:

    • Disabled all plugins (except dflip) & set to the WordPress default 2024 theme on test website
    • Tried on 3 different websites, with different plugins and configurations
    • Updated to latest version of the plugin (Version 2.3.32)

    Short code issues:

    [dflip id="12345" type="custom"]shortcode/image/content goes here[/dflip]

    [dflip id="12345" type="link"]Click this link[/dflip]

    Embeds the flipbook on the page like the default embed shortcode: [dflip id=”12345″][/dflip]

    [dflip id=12345 type="hidden" trigger="trigger_unique_slide"][/dflip]

    <a href="#" id="trigger_unique_slide">Launch Slide</a>

    The html displays the text or button, but when clicked the trigger with the matching id (html anchor) does nothing. I’ve tried the trigger method using:

    • An html link with the id set
    • An html button with the id set
    • A WPBakery page builder button with the id set
    • In WordPress Gutenberg editor with the HTML anchor set
    • In WordPress Classic editor with short code button with the id set

    The result is the same no matter what website I try it on, what theme I’m using and even if all other plugins are deactivated.

    I need the functionality to trigger the flipbook as a button.

    I’m not sure if those links and instructions are outdated, or if there’s a potential bug but any help with this would be greatly appreciated. Thank you so much!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author DearHive

    (@dearhive)

    Hi,

    Triggers are Full version feature. Thus this is Full version support related question. Please the premium support channel.
    https://wordpress.dearflip.com/support/
    We are not allowed to discuss Premium stuff in WordPress directory. It’s against WordPress directory guidelines.
    Apologies for the inconvenience.
    Best Regards,
    DearHive

    Thread Starter bighrts

    (@bighrts)

    Ah, I didn’t see that mentioned on any of those pages. Might be good to mention that it’s a paid feature where it’s referenced in the documentation. There are no indicators on those pages and it’s even in the documentation in the FAQs you ask people to read for this forum’s support which is for the free version of the plugin.

    I’ve actually purchased Dearflip in the past and didn’t know that was part of the package. Thanks for the reply.

    Plugin Author DearHive

    (@dearhive)

    Hi,

    Thank you for your report. We have updated the documentation.

    Best Regards,

    DearHive

Viewing 3 replies - 1 through 3 (of 3 total)
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