Trigger – user role changed

  • Hi,
    I need to approve dealer registration manually. Then the role is changed from “none” to “wholesaler”. I wanted to send to the approved dealer a special email after approval. I setup a trigger – “user role change” and under the recipient:
    “email/merge tag” and “{user_email}”
    But no email was sent after the approval!
    Maybe it doesn’t work when the role is changed from “none” to a different one?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Kuba Mikita

    (@kubitomakita)

    Hi, are you using any 3rd party plugin to manage the roles and approve users?

    Thread Starter mariannaosko

    (@mariannaosko)

    Sure, I had to. There was no other way.
    That’s why initially I have user role “none” and after the approval it changes.
    M

    Plugin Author Kuba Mikita

    (@kubitomakita)

    Then yeah, this is most likely the reason why the notification didn’t come in. The plugins are not compatible, I’m sorry.

Viewing 3 replies - 1 through 3 (of 3 total)
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