Tried to purchase

I installed the plugin and attempted to purchase a license at https://www.shutterpress.co. I received notification from Stripe that the payment info was saved, but I have not received a receipt or License from ShutterPress. Additionally, when I tried contacting support though the Zendesk Chat, I received an error on submission.

Is this still plugin still active and supported?

The page I need help with: [log in to see the link]