Tricky ticket fulfillment

  • Resolved adamrice

    (@adamrice)


    1 year ago

    This is a bit complicated, so bear with me.

    I’m running a crowdfunding campaign to sell tickets to an event; assuming the campaign reaches its goal, I’ll sell additional tickets using WooCommerce. The crowdfunding-campaign tickets are at a discounted price.

    My desire is to fulfill the crowdfunding-campaign tickets by issuing coupon codes or prepaid-card codes in WooCommerce, and then have the recipients use those to actually purchase tickets. I want to avoid a situation where someone buys a discounted ticket through the crowdfunding campaign and then gets a full-price refund later.

    There are a lot of different coupon-code plugins, prepaid card plugins, and so on for WooCommerce. I’m wondering what the best option is for what I am doing.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey there, @adamrice! Thanks for contacting us. I’m happy to help you.

    There are a lot of plugins for coupons, but we also have coupons by default on WooCommerce.

    From what I understood, it seems you would be able to use our default coupons by creating a coupon for the people on the crowdfunding and use the email restriction option so that only people with that specific email would be able to use the coupon.

    You would also be able to limit that each person only uses the coupon once.

    You can find more about this in this guide.

    Regarding a refund, you can issue manual or automatic refunds, but this is something you can manage on your side, so them getting refunded for the full price when they purchased at a discount, should not be an issue.

    You can find more about this in this guide.

    If you want to check out a coupon plugin, we recommend Smart Coupons.

    I hope this was clarifying. If you face any issues or have any questions, please let us know so we can assist you further.

    Have a wonderful day!

    Thread Starter adamrice

    (@adamrice)

    @carolm29 — Thanks. That all makes sense.

    Hi @adamrice,

    Glad to hear it – thanks for letting us know!

    I’ll mark this thread as resolved now.

    If you have any further questions, I recommend creating a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Tricky ticket fulfillment’ is closed to new replies.

Tags