Transmit Tracking Data Error

  • Resolved invisiblecodeweaver

    (@invisiblecodeweaver)


    6 years, 3 months ago

    Our website was down for a few hours and once we got back up, we started getting 503 errors when trying the tracking data transmission. It would always give us this error:

    Transmit Tracking Data
    The remote server returned an error: (503) Server Unavailable.

    I tried contacting siteground (server), cloudflare, and shipstation, none of them could see the problem on their end. I whitelisted the ip range of the computers used for the site but it still doesn’t work. The tech support agents asked me if I have already contacted the plugin dev that is why I wanted to ask support for this problem.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey there @invisiblecodeweaver

    Can you let me know where you were seeing that error, please?

    Thanks,

    Plugin Support jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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