Translations not working (WPML, Loco, po, mo)

  • Resolved psodfj

    (@psodfj)


    2 years, 8 months ago

    Hi, I noticed Complianz’s Cookie Policy pages are translated but I am at complete loss trying to translate the cookie banner. The only way I have found is to manually translate strings in WPML. This is completely infeasble though given that we have 6 languages.

    I also tried Loco Translate, importing po files in WPML, putting po and mo files under /languages/plugins, but they are never picked up by the cookie banner.

    How can I use ready translation files for the cookie banner? Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @psodfj,

    Complianz will set the Cookie Banner texts to the same language as your Site Language configured under Settings > General in WordPress. If your site is a WordPress Multisite: you can set separate Site Languages for each of your subsites.

    As it concerns fields with custom texts/input, these fields will need to be translated using the String Translation feature of your translation plugin. (https://complianz.io/configuring-for-wpml/)

    Hope it helps.
    Kind regards,
    Jarno

    Thread Starter psodfj

    (@psodfj)

    Hi @jarnovos,

    Thanks for the reply. I am referring mainly to the standard buttons, labels (Marketing, Functional, etc.) as well as the descriptions of these labels. I would expect these to be automatically translated but they are not. Importing .po & .mo files does absolutely nothing for them even though it contains their translations.

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @psodfj,

    If you change your Site Language to the desired language, navigate to Cookie Banner and click “Reset to default settings” once, the texts will then be replaced with the texts from your new Site Language.

    After these texts have initially been set, changing your Site Language won’t automatically replace the content of these fields (as you might already have custom input in these fields, which would get removed if that was the case).

    Kind regards,
    Jarno

Viewing 3 replies - 1 through 3 (of 3 total)
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