• Resolved froekjaer

    (@froekjaer)


    I have bought the Pro version of WP forms and it is a great product except for one thing that urgently should be fixed.

    ONE CANNOT TRANSLATE IT with Loco Translate. No .pot file found. I have located a .pot file but that is mainly for the admin part. I do not care about the admin part as my English is perfectly fine. What irritates me if that simple “public” words are not found. E.g. “Votes” – no idea where to translate that to “Stemmer” in Danish.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @froekjaer,

    Thanks for reaching out!

    To address the described issue, you can refer to our guide on how to translate WPForms.

    As you wrote “I have bought the Pro version”, it seems that you are using the paid version of WPForms. If the issue translating WPForms continues, could you please submit a support ticket through the WPForms account dashboard when you have a chance?

    From there, our support team will be able to take a closer look at your request.

    Thanks!

    Thread Starter froekjaer

    (@froekjaer)

    Yes, I wrote to support, but they have not been able to help me either. The problem is that one cannot create / choose a new language. The directions for translating WPForms are useless when one cannot create a new language.

    BTW, I have a lot of experience using Loco Translate, but it sadly doesn’t work with WPForms – at least not in my case.

    Thread Starter froekjaer

    (@froekjaer)

    The problem was a conflict with another plugin preventing Loco Translate from working.

    • This reply was modified 1 year, 4 months ago by froekjaer.
    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @froekjaer,

    Great to hear that you found a conflict causing the issue. Thanks for letting me know!

    If you’d like help with using WPForms Lite, please feel free to reach out.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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