translation problem,

  • Resolved jkriester

    (@jkriester)


    2 months ago

    Hi,

    If I change the WP language, e.g. from Dutch, to French, to English, to German, the Woo backend menu stays in English, whatever I do. All the other WP menu items change to the selected language. But the entire Woo menu stays in English. Also in the front end, the cart and the checkout field, generated by the woo shortcodes, stay in English, no matter what language I select in the backend at Settings, General, Site Language.

    This is not a caching problem. All caches are cleared. And i do see the language of the other WP menu items in the backend changing. I would not see this changing if it was a cache problem.

    It is also not a theme problem, if i change to some default WP theme, the problem remains.

    It is also not a problem of not complete translations, because the language is not changing entirely. So the woo menu in the backand and the front end cart and checkout stay 100% english, even when WP language is set to different languages.

    It is also not related to not having the latest translations updates installed. There are no translation updates available.

    I asked my host WP engine, and they think it is not related to their server.

    There are no other plugins installed besides Classic Editor. So only Woo and this one, so it is not likely not a plugin conflict problem.

    So I think it is a WP with Woo conflict / bug. Please provide a solution for this problem.

    The page I need help with: [log in to see the link]

Viewing 16 replies (of 16 total)
  • Plugin Support Moses M. (woo-hc)

    (@mosesmedh)

    Hi @jkriester,

    Apologies for the misunderstanding. His wording might have caused some confusion. What he meant by replicating the issue is that WooCommerce menus don’t switch languages until the language pack is updated, which is its default behavior.

    I understand your concern about WooCommerce menus not changing when you switch languages. Since WooCommerce is a plugin and not built into WordPress, it requires a language pack update for the menus to reflect the new language, especially if it’s your first time switching to that language.

    Thank you for pointing out that the issue is related to WPEngine. Great job identifying that!

Viewing 16 replies (of 16 total)
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