• Resolved cpasquis

    (@cpasquis)


    Hello, I have a problem with the translation of the string : “Hi there. we thought you’d like to know that your recent order from {site_title} has been partially shipped. ” on the partially shipped status.

    The translation is made in loco translate, and the .po file, but it stays in English in the mail. The others translations of the “partially shipped email” are good.

    I wanted to overide it in the customer-partial-shipped-order.php on my child theme, but it’s not there.

    I tried on two different sites and have the same problem. Also, I’m not using any email template plugins.

    Best regards,
    Chloé

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author gaurav1092

    (@gaurav1092)

    Hi @cpasquis,

    If you’re working with a single-language website, you can customize the text directly using the AST email customizer.

    To do this, navigate to WooCommerce > Shipment Tracking > Settings and open the Order Statuses & Notifications panel. Then, click on the settings icon, and from here, you can customize the text for the Partially Shipped email.

    Best Regards,
    Gaurav

    Thread Starter cpasquis

    (@cpasquis)

    Hi @gaurav1092 and thank you.

    Unfortunately, I do not have that string on the customization.

    Plugin Author gaurav1092

    (@gaurav1092)

    Please check this screenshot, from here you can change the text to your language for the Partially Shipped email.

    Thread Starter cpasquis

    (@cpasquis)

    Thank you, I did not see that section before.

    Have a great day

Viewing 4 replies - 1 through 4 (of 4 total)
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