translation issue

  • Resolved simcik

    (@simcik)


    2 years, 7 months ago

    Hello.
    Im using on a webpage WPML plugin with default czech site language.
    I have installed Complianz plugin and it generated Cookie Policy document in english.
    Is there any way to generate it in czech?
    Kind regards Stan

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hello @simcik,

    Yes, the plugin has been translated to Czech (please see this page for all supported languages). As long as your Site Language in WordPress is set to Czech, the plugin will generate the documents in Czech as well.

    For instructions on how to create multiple language versions of your documents with WPML specifically, please see: https://complianz.io/translate-legal-documents-to-multiple-languages-with-wpml/

    If the documents are still in English even though you have the Site Language set to Czech, most-likely you’ll need to update your Translation files. You should be able to do this under Dashboard > Updates by clicking the “Update Translations” button on the bottom of the page.

    Kind regards,
    Jarno

    • This reply was modified 2 years, 7 months ago by jarnovos.
    Thread Starter simcik

    (@simcik)

    Hello @jarnovos
    There are no translations available, so everything should be fine.

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @simcik,

    Even though the “Update translation” button doesn’t appear, I would still expect it to be related to translation files that have to be updated.

    I had just configured a testing site with English as the Site Language, then installed & activated Complianz, and switched to Czech after doing so: the document was still displayed in English.

    I resolved it on this environment by manually updating the translation files, but before we try the manual approach, could you try updating any plugin on your site, to see if that causes the translations to be automatically updated?

    If the above doesn’t help yet, please attempt the steps below to manually update the translations which I’d expect to resolve the issue:

    Navigate to this page containing the Czech translations for Complianz and scroll down to the bottom, until you find the “Export” link. Set it to export “all current” as “Portable Object Message Catalog (.po/pot)”.

    This will provide you with an updated translation file. Save it, and rename the file to complianz-gdpr-cs_CZ.po.

    Then upload the renamed file to the folder /wp-content/languages/plugins/ on your website, make sure to replace the current complianz-gdpr-cs_CZ.po file with the new one.

    I hope this helps to resolve the issue!

    Kind regards,
    Jarno

Viewing 3 replies - 1 through 3 (of 3 total)
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