Translatepress stoped working

  • Resolved Yoss

    (@yossmusic)


    4 years, 9 months ago

    Hello, thanks for taking the time to help me!

    Translate Press was working fine, but suddenly I am unable to translate new text anymore.

    if I go into the Translate Page function, it opens up the editor as normal. However in the editor, when I hover over any text I wish to translate, the edit icon (pencil icon) never appears. I am also unable to click on “Previous” or “Next” buttons as this does not appear to do anything neither. The text where it says “Loading strings…” it’s frozen, it never loads and I can’t click it (since it does nothing).

    All previous translations are there, but I can’t translate anything new.

    I seriously appreciate your help, I don’t know what to do!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Yoss

    (@yossmusic)

    The problem was this code i used on my child theme’s functions.php:

    $current_user = wp_get_current_user();
    echo “<script> document.tidioIdentify = {
    distinct_id: ‘” . $current_user->ID . “‘,
    email: ‘” . $current_user->user_email . “‘,
    name: ‘” . $current_user->display_name . “‘,
    };</script>”;

    Removing that code fixed everything! You can close this topic, thank you!

    Hello Yoss,
    I’m afraid that this is not the problem… The code you wrote not appear in my functions.php so I cannot cancel it).
    My problem I think is even more easy; looks like that the form is pointing to the main directory and probably translatepress built another directory…maybe.
    If i translate my site with google without any plugin is working normally too.
    The problem is just when switching any secondary language.

Viewing 2 replies - 1 through 2 (of 2 total)
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