TranslatePress Compatibility Issue

  • Resolved siwhyatt

    (@siwhyatt)


    1 year, 11 months ago

    Hi MailPoet Team,

    I’ve started having an issue with my newsletter notification posts due to the multilingual nature of my site.

    My main target audience is English, but I also have the site and all posts translated into Spanish and Catalan as I’m based in Barcelona.

    My intention was to keep things simple, and just send out post notifications in English.

    The post notifications send just fine, and the preview text in the email shows in English, but for some inexplicable reason the button link is to the catalan version.

    I also notice that within the post notification editor some of the settings randomly show up in Spanish (for example I have the option to show “Catagorías” and the unsubscribe options at the bottom of the email show up in Spanish.

    So my question is why the random mix of languages and how can this be fixed please?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Thanks for contacting MailPoet, happy to help.

    To be completely upfront with you, there’s a high chance that we aren’t able to assist in sorting this, as it’s a bit outside of the scope of our support to make sure it works with a plugin in this way.

    MailPoet and multi-lingual isn’t a nut that we’ve cracked well yet: https://kb.mailpoet.com/article/203-support-for-multilingual-plugins

    Can you tell us a bit about how TranslatePress handles translation? There might be a workaround that we can recommend or something similar if you are able to detail a bit more about your process in translating and the way the plugin handles multiple languages.

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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