Translated Popup doesn’t show up

  • Resolved alessandrocar88

    (@alessandrocar88)


    4 years, 11 months ago

    Hey!

    First of all, awesome work with the plugin, what a life saver ??

    I have a popup in EN that I need to translate to IT. I’d like it to be shown on the same page (translated).

    Here’s what I’ve done:

    1) Polylang is set correctly as I’m using it for years, so translations are set up fine.

    2) I’ve created the English popup, setting the conditions there (I want to show it on the homepage, about, travel portfolio, and “gear reviews” categories). I’ve also set as a trigger “10s after page load” and “exit intent”.

    3) I’ve translated the Popup above to Italian, making sure to delete the Conditions.

    At the moment, the popup shows up only on the correct English pages, but nothing happens on the italian ones.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Brad Johnson

    (@p4fbradjohnson)

    Hey @alessandrocar88

    So, Pop-ups seem to work independently from how the headers and footers work. In fact, you should specify conditions to your popups. That way it works ??

    Let me know if you need further assistance.

    Please feel free to leave a review. ??

    Thread Starter alessandrocar88

    (@alessandrocar88)

    Hey @p4fbradjohnson ,

    Thank you so much for your prompt response!

    Legend, by doing so everything works great ??

    Thanks again, review coming right up ???

    Plugin Author Brad Johnson

    (@p4fbradjohnson)

    Awesome! Glad it’s working! Thank you for your review ??

    Dear Brad,
    I have the same problem with my popup only showing in English (default language) and not in Dutch or German. The rest of the site works fine with the languages. I have created an exit-popup in these three languages.
    I specified the condition to appear on exit and accross the entire site, but still it does not work. Do you any suggestions?
    All help is welcome ??
    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
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