• Resolved Tatitas

    (@taiswebsites)


    Hi guys!

    When we activate the WhatsApp Chat Widget, a message appears when using the chat: “Write your message…”. Where can I translate it? Even using Loco Translate it is not possible to translate.

    Also: How can I disable emoticons in WhatsApp Chat Widget? I’m using the code: .chaty-wp-emoji-input {display:none;} for now.

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Karina

    (@karinapremio)

    Hello, thanks for reaching out. We will work on introducing the ability to change this text shortly. Would you like to notify you once it’s available?

    As to your other question, may I ask which emoji you are referring to? You can also contact us via [email protected] and we will do our best to help you out!

    Thread Starter Tatitas

    (@taiswebsites)

    Hello, thanks for reaching out. We will work on introducing the ability to change this text shortly. Would you like to notify you once it’s available?

    Yes, it would be wonderful!

    As to your other question, may I ask which emoji you are referring to? You can also contact us via?[email protected]?and we will do our best to help you out!

    On the left side of the “Write your message…” we now have the option to add Emoticons to the message. Can I disable it?

    Sorry I have one more question. After the new plugin update, the close button shows as “fill: #A886CD”. It is no longer possible to change the color. So if the website is dark and the button is black, it wouldn’t make sense to use pink as the close button. Will it no longer be possible to change the color of the close button? Code in css:
    ellipse [Attributes Style] {
    cx: 26;
    cy: 26;
    rx: 26;
    ry: 26;
    fill: rgb(168, 134, 205);
    }

    I tried changing the css of the ID: #chaty-widget-0 .chaty-i-trigger .chaty-cta-button button but it doesn’t work.

    Plugin Support Karina

    (@karinapremio)

    Hey again, I’m afraid I’m not sure I understand – if you don’t add an emoji, then why would you need to remove it? The colour of the X button can be changed from the settings. If you have any further questions, please contact us via?[email protected]?for a faster and better response. We will do our best to help you out!

    Thread Starter Tatitas

    (@taiswebsites)

    About emoji: I would like an option to enable/disable the use of emoji. Just because in Brazil it’s common for some elderly people to only use only emoji for chatting and they don’t type what they need.

    About the colour of the X button: The option to change the color of the “X – Close” button is only enabled if I use more than 1 channel. I only use WhatsApp and it doesn’t enable the option to change the color. Before the update we had the option to change the color even if the number of channels was 1. VIDEO: https://www.awesomescreenshot.com/video/26845208?key=a3ac4b19ee3714a23c7b604a0f1c65c2

    Thanks!

    • This reply was modified 7 months, 1 week ago by Tatitas. Reason: ADD VIDEO
    Plugin Support Karina

    (@karinapremio)

    Hey again, thanks for the explanation. After talking with our developer, he explained both these issues will be addressed in a future release. The fix for the emoji issue is ready so if you’d like, you can contact us at the email address provided earlier and we can send it to you before the official release.

    Plugin Support Karina

    (@karinapremio)

    Hey there,

    We have released a bug fix release. Can you please check and confirm? Thank you in advance!

    Thread Starter Tatitas

    (@taiswebsites)

    Now looks perfect. Thank you so much guys!

    Plugin Support Karina

    (@karinapremio)

    So happy to hear! Thank you for your patience and cooperation!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Translate “Write your message” and Emoticons input’ is closed to new replies.