Transitions not going through

Hi,

When i try to place an order through a EDQP plugin for barcleys i get the following error:

{“result”:”failure”,”messages”:”
\n\t\t\t
We were unable to process your order, please try again.<\/li>\n\t<\/ul>\n”,”refresh”:”true”,”reload”:”false”}

and the URL reads:

https://79.170.44.85/tennisfocusacademy.com/wp-admin/admin-ajax.php?action=woocommerce_checkout&key=wc_order_55267ad9d2e83&order=4831

It occurs after i press checkout on here:https://79.170.44.85/tennisfocusacademy.com/checkout/

any ideas?

i don’t know my order number as my boss ordered it originally.