Transferred websites to new host

  • Hi,
    Apologies,
    I transferred my hosting but can’t get into my website… for this site I have the username sonies_timewarp, but when I try to log in it says invalid username, and I’m not sure which e-mail address I used to create it, so I’m stuck between a rock and a hard place.
    Sorry about the hassle.
    How do I get into my website https://www.time-warping.com now?
    Much obliged.
    [ redacted, support is not offered via email, Skype, IM etc. only in the forums ]

    • This topic was modified 7 years, 5 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Jason King

    (@jasoncharlesstuartking)

    When you move a website to new hosting, your WordPress username and password would not usually change.

    You used [ redacted, support is not offered via email, Skype, IM etc. only in the forums ] as your email address, the same one you put in your message.

    At the login screen there’s a link for forgotten password, just enter your email address until you find the one that works. You’ll receive a password reset link by email. Although I just did that for you, so you might already have received the email.

    If you still can’t get in, you’ll need to login to your hosting control panel and use the phpMyAdmin tool. Instructions on how to use it: https://wpcrux.com/blog/change-wordpress-password-phpmyadmin/.

    • This reply was modified 7 years, 5 months ago by Jan Dembowski.
    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Side note, please do not post email addresses in these forums.

Viewing 2 replies - 1 through 2 (of 2 total)
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