Transfer error & NO technical support.

  • I bought this premium plugin and every time I transfer my files it got stuck at 22% or 95%. I tried even uploading thru FTP and it doesn’t work.

    So, I asked technical support by email for several days but their Support email account is not active. I even sent an inquiry to other email I had in the purchase confirmation email. However, NO REPLY.

    I sent a final email requesting REFUND, but still no reply.

    This is a terrible experience. So, I am going to contact my credit card company for refund.

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  • Plugin Author Yani

    (@yaniiliev)

    Hello,

    I’ve just checked and all the support requests have been answered.
    The support team can be contacted via this form.
    Here, you can find more info including working hours.

Viewing 1 replies (of 1 total)
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