Transaction is unsuccessfull!

  • Resolved Bibek KC

    (@bibekkc)


    6 years ago

    Hi,

    I have integrated an ePDQ account to a website. When I complete the payment, it comes back to a page(wc-api/RapidDive_WC_Gateway_Barclay/?orderID=1437&currency=GBP&amount…..) where it says “Transaction is unsuccessfull!”.
    When I view the transaction list on the ePDQ account, the status is ‘9-Payment requested ‘.

    Could you please let me know what might be the reason?

    Thank You.

Viewing 4 replies - 1 through 4 (of 4 total)
  • strandcreative

    (@strandcreative)

    I was getting this error too.

    I managed to fix it by doing the following;

    1. In your Barclaycard account go to Configuration / Technical information / Global transaction parameters: Set Sale as Default operation code
    2. Under Configuration / Technical information/ Global security params: Set Hash algorithm to SHA-1
    3. Under Configuration / Technical information/ Data and Origin verification: Set the URL of the checkout page to your full URL so https://www.domain.com/checkout/and SHA-IN pass phrase. This value must be copied in the plugins configuration page in SHA-IN value.
    4. Under Configuration / Technical information / transaction feedback: Create the SHA-OUT pass phrase and make sure this value is copied exactly into the SHA-Out value in the plugin settings.

    Thread Starter Bibek KC

    (@bibekkc)

    Hi @strandcreative
    Thank you so much. It worked.
    Looks like I initially did everything right but the Hash algorithm was set to SHA-256.
    When I changed it back to SHA-1 as you said, it worked.

    But is there any fix or something to be able to still use SHA-256 and make it work? Because I need to integrate multiple URLs on the data origin and other non-WordPress websites have SHA-256 already used on them. So changing hash algorithm might break those websites.
    Please let me know.

    Thanks

    • This reply was modified 6 years ago by Bibek KC.
    Thread Starter Bibek KC

    (@bibekkc)

    FYI,
    I managed to fix the issue with using a hash algorithm other than SHA-1 (i.e. SHA-256 and SHA-512)

    Replaced ‘sha1‘ on classes/rapiddive_wc_gateway_barclay.php with ‘sha256‘ (on line 354)

    $shasig = strtoupper(hash('sha1', $shasig));

    to

    $shasig = strtoupper(hash('sha256', $shasig));

    edit:
    The ‘Transaction is unsuccessfull!’ message after payment was shown because the plugin only supports SHA-1 but I had to use SHA-256 on my Back-Office configuration.
    (plugin version: 2.3.0)

    p.s. I have not tested this with SHA-512 ??

    • This reply was modified 6 years ago by Bibek KC.
    • This reply was modified 6 years ago by Bibek KC.
    Plugin Author Vinay Shah

    (@vinayshah5)

    Hi @bibekkc ,

    Thanks for the update, can you make a PR for me and i will release globally after checking the solution.
    https://github.com/rapiddive/catchtheweb-barclay-epdq-payment-gateway
    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
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