Transaction declined (format error)

  • Resolved anjoho

    (@anjaflow)


    1 year, 10 months ago

    Dear Fluid-Support Team,

    i am experiencing a bug when using Fluid Checkout and trying to pay with Creditcard.

    I can complete every Step, including authentification in my banking app.
    When completed the i get a unexpected “The transaction was declined”

    at the backend within the order information i can find: “2023-05-02 10:04:11 authorization transaction declined (format error)”

    For the payment gateway i use: WooCommerce OPPCw Version 5.0.30

    I deactivated Fluid Checkout for the moment. Please let me know if you already had something simliar or what you need to get this checked out.

    sincerely,
    Anja

    The page I need help with: [log in to see the link]

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