Traffic source lost after update

  • Resolved Pawe? Jagat

    (@paweljagat)


    9 months, 1 week ago

    After updating from downgraded 1.8.0 to newest version, traffic source tracking looks like this:

    Organic search and others sources was most replaced by direct.

    I tried to check if my settings for google consent mode v2 are wrong, but it looks like it’s not. Other data looks really fine. I don’t know how to resolve it. Traffic source it’s the only thing is losted.

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  • Hi @paweljagat

    Thank you for reaching out — we’re happy to help!

    After updating from downgraded 1.8.0 to newest version, traffic source tracking looks like this:

    From what I gather, version 1.8.0 of Google Analytics for WooCommerce was activated at your store; until recently, when it was updated to the latest, version 2.1.2. This resulted in traffic source being lost in charts. Correct?

    Per the plugin’s changelog, version 1.8.0 was released over a year ago (2023-05-02), therefore with every new update there were changes that were implemented, as with every software release.

    Moreover, Google introduced?Consent Mode?in March 2024 to comply with privacy laws in the EEA/UK region. This means website visitors from these regions must now explicitly grant consent for cookies before any analytics tracking occurs. Further details can be found at the note up-top, here, in yellow background.

    I trust that points you in the right direction, but if you have more questions, let us know.

    We’re happy to help.

    I’m marking this topic as “resolved” due to recent inactivity. If more assistance is needed, feel free to post back here or?open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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