Tracking related problem

  • Resolved dutt

    (@rajat-dutt)


    2 years, 6 months ago

    Order tracking option is not coming by going to order settings, so how do I solve this problem?

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  • Hi @rajat-dutt

    Order tracking is not a default feature built into WooCommerce. Once you install an order tracking plugin such as Order Tracking for WooCommerce , “Order Tracking” will display in the WordPress admin under the WooCommerce menu.

    By any chance did you mean to say that order statuses are not showing, such as the in the image below?

    IMAGE

    If that is the case, then in order for us to get a better idea of your setup, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    In the meantime, you can go through the documentation for clarity: https://woocommerce.com/document/managing-orders/

Viewing 1 replies (of 1 total)
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