tracking page is not working well

  • Resolved A Z

    (@ahmedzeidan)


    3 years, 9 months ago

    Hi there,

    After installing and activating the latest version of the plugin, the tracking page does not work at all, disabling the plugin brings things back to normal.

    Not sure how to diagnose the issue and what data to provide.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author TrackShip

    (@trackship)

    Hi,
    Can you share the tracking page URL? I want to take a look.

    Thread Starter A Z

    (@ahmedzeidan)

    Unfortunately, I cannot share it here. Maybe I will try to create a staging site and share the link later on.

    Plugin Author TrackShip

    (@trackship)

    You can log in to your TrackShip account, And contact support team.

    • This reply was modified 3 years, 9 months ago by TrackShip.
    Thread Starter A Z

    (@ahmedzeidan)

    Update: it works well now as there was a minor error with another plugin that caused Trackship not to work well. resolved. Great plugin btw. Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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