Tracking Information in Mobile Mail

  • Resolved Caoba

    (@caoba)


    4 years, 5 months ago

    Hello, for starters, to say that it is a great plugin.

    On the other hand, I have a question:

    When I view emails from my mobile, the tracking information table is not responsive, it does not adapt and it is not possible to see the tracking information correctly.

    I use a compatible email plugin, this is Kadence WooCommerce Email Designer.

    Thanks,
    Greetings.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Zorem

    (@zorem)

    Hi, do you use any email customizer? can you share a screenshot of the way it looks on mobile? which email app you use in your mobile?
    Thanks

    Thread Starter Caoba

    (@caoba)

    Hi, sorry, I got confused.

    Where it looks bad is on the “Orders” page of “My Account”, from a mobile device. I am using an iPhone and the Chrome browser.

    Attachment capture.

    Image

    Thanks,
    Greetings.

    • This reply was modified 4 years, 5 months ago by Caoba.
    Plugin Author Zorem

    (@zorem)

    Hi, the design in the my-account section might be affected by your theme, which one are you using? You will need to do some CSS on this page for mobile adjustments.

    Thread Starter Caoba

    (@caoba)

    I use the “Konte” theme, do you know how I could fix it?

    Thanks.

    Plugin Author Zorem

    (@zorem)

    Hi, doing CSS is outside our support scoop, you should hire a developer to help you do CSS adjustments or contact the theme developer to ask if they can help
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Tracking Information in Mobile Mail’ is closed to new replies.