Tracking info not syncing with PayPal

  • Resolved razorxsoftwaresolutions

    (@razorxsoftwaresolutions)


    5 years ago

    Hi,

    The tracking information submitted in any of the orders is not syncing with PayPal.

    Please help

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter razorxsoftwaresolutions

    (@razorxsoftwaresolutions)

    I am sorry for raising a false alarm. It does work. However, the low-value orders seem to be incompatible with the plugin. Orders that don’t cover up PayPal fees.

    I placed a test order of EUR 1 in value. I couldn’t find an option to submit the tracking info to PayPal but it worked with the rest of the other orders placed by my customers.

    This is the app I had been searching for days!

    Thanks!

    kimvt1991

    (@kimvt1991)

    Hi,
    To submit tracking info to PayPal, your order must be paid by PayPal and hence it has a PayPal transaction ID.
    Even with test orders, you need to add transaction ID(using PayPal sandbox account) for them.
    Best regards

Viewing 2 replies - 1 through 2 (of 2 total)
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