Tracking appended to url with http instead of https

  • Resolved authenticastro

    (@authenticastro)


    1 year, 6 months ago

    Anyone using this plugin have an idea about what might be causing the following? In my campaigns that I send out, every link in all campaigns and even in list confirmation emails appends https://tracking to the beginning of my domain name. Because my site uses https, this returns an error message in the browser window and the user can’t proceed. I cannot find anywhere in their documentation explaining this or any setting I can change to fix it.

    Please note in example link it says https, but it is http in the confirmation email and campaigns and there is seemingly no way to resolve this

    The page I need help with: [log in to see the link]

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  • Hi @authenticastro,

    Can you please let us know which email sending service are you using for sending the emails? Also, please check your htaccess file and if you have any custom rules set there, then you can try removing those and then test again.

    Thank you!

Viewing 1 replies (of 1 total)
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