Track Satus of Returns

  • Resolved jlstysis

    (@jlstysis)


    2 years, 3 months ago

    Is it possible to use TrackShip to track not only product shipments but product returns as well?

    I’d like to give refunds to customers are soon as carrier takes possession of their packages just like Amazon does.

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  • Thread Starter jlstysis

    (@jlstysis)

    TrackShip adds a “shipment tracking” box in order details. In that box, we can add multiple tracking numbers. If those tracking numbers could somehow be flagged as “outboud” and “return” or some other words to that effect, then logic could be built based on the return shipment status.

    Thread Starter jlstysis

    (@jlstysis)

    Looks like this functionality is part of AST, not Trackship. Sorry.

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