Totaly very useful

Hi @cotros, agent analytics should see visits from Googlebot and Bingbot (as well as all the others).

2 things to check:

• Make sure the correct project’s access token is correctly pasted into the text box, without any spaces on the sides
• Make sure the “Enable Agent Analytics” box is checked

If you’re still having trouble, please reach out to me at [email protected]. If you share more detail with me I can help debug the issue. I’m more than happy to help.

Gavin

• This reply was modified 3 weeks, 2 days ago by gavindarkvisitors.

Hi Gavin,

Plugin is working fine… its picking up every other bot crawling my site except googlebot and bingbot who are hitting my site every single second as i can see from my server logs.

You should look into it!

@cotros I just checked the logs for recently created projects, and I think I found yours based on what you described. It looks like your website might be hacked, possibly by another WordPress plugin. Visits from Googlebot and Bingbot are getting re-routed to a completely different website, which is why they aren’t showing up in Dark Visitors. You can test this yourself by spoofing the Googlebot user agent in Chrome, like this:

In Chrome with your website open,

• Open the View menu > Developer > Developer Tools
• Then click the vertical “…” in the top right corner > More tools > Network conditions
• Then go to the “User agent” section, uncheck “Use browser default”, and set it to “Googlebot Desktop” in the dropdown
• With the Developer Tools panel still open, refresh the page. You should now see your website rendering a completely different website.

Please let me know if you’re seeing the same thing. If so, I recommend disabling the other plugins you have installed 1 by 1 until you don’t see this happening. With that resolved, Dark Visitors will work as expected. Again, please reach out to me over email if you’d like to discuss this privately in more detail.

Gavin

• This reply was modified 3 weeks, 2 days ago by gavindarkvisitors.

Hi Gavin,

Thanks for the heads up, you were absolutely right. A code was injected in the wordpress index.php file redirecting google and bing bots to that other site.

Glad I could help! And thank you for the updated rating. Let me know if you run into anything else I can help with.

Gavin