Totally Absent support

  • I ‘ve opened a support ticket Since October 29 2018, increased the priority ticket to level 2 (Premium),the March 5 2019, and to level 3 (High) the March 10 2019, and at last to level 4 (Urgent), the higher level, the April 2 2019, what I have to do to get support for this plugin?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @maurov8f5,

    We apologize for the delays, our team is working on your query and thank you for your cooperation with the team. Your query is in progress and will soon be resolved.

    Thank You!

    Thread Starter mauroV8F5

    (@maurov8f5)

    I’m still manually updating the users balance, ticket has been opened in October 2018, today is 8 August 2019. How many months or years do you mean with “soon”?

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @maurov8f5

    Our team had reported that this issue is related to your server.

    Thank You!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Totally Absent support’ is closed to new replies.