Total sales not matching Woocommerce report

  • Resolved nrsoft

    (@nrsoft)


    2 months, 3 weeks ago

    Hello

    Thanks for this plugin that I hope will save me a lot of time.

    I have run the reports for various months and have very diverging results with Woocommerce sale report tabs (4 orders listed for June when there has been 30 in the store) Do you have any idea where this could come from?

    Thanks for your help
    Nicolas

    • This topic was modified 2 months, 3 weeks ago by nrsoft.
Viewing 4 replies - 1 through 4 (of 4 total)

  • I figured it out for me … recent update changed Woo > Analytics > Settings > Date Type = Date paid … need to change this so it is what we also have under Woo > Settings > Accounting report > Base the report on status = Paid … also need to make sure both settings have the same order status Woo “Excluded statuses” needs to be opposite of Accounting report “Include order statuses”.

    Hope this helps.

    Plugin Author bjorntech

    (@bjorntech)

    Hi Nicolas.

    First, Nicolas…thank you for sending in some examples of errors earlier. I am working to fix them.

    Robert, I would apriciate if you could send me examples of errors that you get when running the report. Send them to [email protected] and I will have a look at them.

    /Tobbe

    • This reply was modified 1 month, 3 weeks ago by bjorntech.
    Thread Starter nrsoft

    (@nrsoft)

    Hi @bjorntech

    Thanks for looking into this.

    Let me know if you need any more information or require me to test a beta version.

    And Happy New Year ??
    Nicolas

    Thread Starter nrsoft

    (@nrsoft)

    Hi @bjorntech

    Did you get a chance to look into this by any chance?

    Let me know if I can help with anything.

    Thanks
    Nicolas

Viewing 4 replies - 1 through 4 (of 4 total)
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