total sales from subscriptions sales

  • Resolved irishblake

    (@irishblake)


    2 years ago

    Hi all.
    I’m working with this client to update and upgrade their installation.
    The client was on WooCommerce ver 3.07 and I’ve now upgraded to latest versions etc. in this new installation area.
    We’re using the FirstData Payeezy gateway, that’s currently in demo mode in this install.

    This video https://youtu.be/1aSjfYaaPjM

    My question has to do with the displayed totals on the WordPress dashboard. The clients used to seeing a big total up there, howeever since updating – and perhaps due to the fact they place products as subscriptions instead of sales? – that area no longer displays a full total.
    Will that area display a full sales total, as it has in the past, once the gateways returned to full operations? or will it no longer display a total there?
    Any help gratefully appreciated~
    Best
    Blake

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • anastas10s

    (@anastas10s)

    Hi there @irishblake ??

    Will that area display a full sales total, as it has in the past, once the gateways returned to full operations? or will it no longer display a total there?

    Thanks for reaching out! From what I gather, this inquiry is related to the FirstData Payeezy gateway plugin, therefore feel free to address it to their support team.

    That said, with regard to WooCommerce, kindly note that the store manager(s) and site admin(s) can see order totals and other analytics data, upon selecting the Analytics menu option from the WordPress backend. See the screenshot linked here.

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

    Thread Starter irishblake

    (@irishblake)

    Hi @anastas10s
    Thanks for getting with me.
    thing is it’s not the gateway that controls the totals displayed in the WooCommerce area, it’s WooCommerce is it not?
    While I’m well aware that there’ is analytics data available, its solely processed payments totals that I’m currently concerned with. But speaking on that, as this is a subscription based item, no product sales data is being shown in that analytics section. at all.

    Igor H

    (@ihereira)

    Hello,

    Please navigate to Analytics > settings > Import historical data. Then import the data (if applicable). Does this make a difference?

    If your site is using a caching plugin, can you please clear the site cache, then check again to see if the issue persists?

    If that does not help, please share with us a copy of your site’s System Status, You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Let us know how that goes.

    • This reply was modified 2 years ago by Igor H.
    Thread Starter irishblake

    (@irishblake)

    Hi @ihereira
    Thanks for the advice, I’m running thatimport now.
    I’ll report back once thats completed.

    Thread Starter irishblake

    (@irishblake)

    Hi @ihereira
    The import seems to be taking forever.
    I’ve cleared all caches and still nothing.

    Here’s the system status report::-

    
### WordPress Environment ###

WordPress address (URL): https://arcticdevelop.wpengine.com
Site address (URL): https://arcticdevelop.wpengine.com
WC Version: 7.0.0
REST API Version: ? 7.0.0
WC Blocks Version: ? 8.5.1
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: ? 6.0.3 - There is a newer version of WordPress available (6.1)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 256 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.0.0
WC Database Prefix: wp_
Total Database Size: 366.72MB
Database Data Size: 190.51MB
Database Index Size: 176.21MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 4.52MB + Index: 1.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 21.56MB + Index: 20.06MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 306
avia_framework_post: 10
clickfunnels: 2
elementor_library: 2
elementor-hf: 1
elementskit_template: 5
infoform: 33
nav_menu_item: 23
page: 67
post: 13
product: 130
revision: 22
safecss: 1
shop_coupon: 83
shop_order: 15459
shop_order_refund: 3706
shop_subscription: 5857
snp_popups: 1
wccaf: 1
wcccf: 9
xlwcty_thankyou: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (30) ###

Gravity Forms: by rocketgenius – 2.1.2
CRG Login: by Custom Ray Guns – 3.0
All in One SEO: by All in One SEO Team – 4.2.6.1
Classic Editor: by WordPress Contributors – 1.6.2
ClickFunnels: by Etison
LLC – 3.1.1

Elementor: by Elementor.com – 3.8.0
Instant Indexing: by Rank Math – 1.1.16
Google XML Sitemaps: by Auctollo – 4.1.5
Gravity Forms Signature Add-On: by Rocketgenius – 3.3
Gravity Forms User Registration Add-On: by rocketgenius – 3.6
Elementor Header & Footer Builder: by Brainstorm Force
Nikhil Chavan – 1.6.13

Import Users from CSV: by Andrew Lima – 1.1
Quform: by ThemeCatcher – 1.5.1
Last Modified Timestamp: by Evan Mattson – 1.0.5
MetroNet Tag Manager: by Ruskin Consulting – 1.5.4
Fixed Widget: by Thomas Maier
Max Bond – 6.2.0

Really Simple Click To Call: by Joseph Nickdow – 1.0.6
Regenerate Thumbnails Advanced: by ShortPixel – 2.4.0
SendGrid: by SendGrid – 1.10.3
SSL Insecure Content Fixer: by WebAware – 2.7.2
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.23

User Switching: by John Blackbourn & contributors – 1.7.0
WooCommerce First Data Payeezy Gateway: by WooThemes / SkyVerge – 3.7.1
Woocommerce Adwords Conversion Tracking: by Víctor Falcón – 1.0.1
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.15
WooCommerce Subscriptions: by WooCommerce – 4.6.0
WooCommerce: by Automattic – 7.0.0 (update to version 7.0.1 is available)
WooCommerce Helper: by WooCommerce – 1.7.2 – Network enabled
WordPress Importer: by wordpressdotorg – 0.8
Smush: by WPMU DEV – 3.12.3

### Inactive Plugins (12) ###

Custom Ray Guns ACC Mods: by Jim Maguire – 1.2
ElementsKit Lite: by Wpmet – 2.7.3
Enhancer for WooCommerce Subscriptions: by FantasticPlugins – 3.5
Essential Grid: by ThemePunch – 2.3.2
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.11
Sticky Sidebar: by Kjeld Hansen – 1.0
String Locator: by InstaWP – 2.6.1
Symple Shortcodes: by AJ Clarke – 2.0.2
WC Fields Factory: by Saravana Kumar K – 4.1.5
WooCommerce Checkout Field Editor: by WooCommerce – 1.7.7
WooCommerce jQuery Cookie Fix: by Roy Ho – 1.0
WordPress Force HTTPS: by A. Kai Armstrong – 0.1.4

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached Redux

### Must Use Plugins (5) ###

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
WP Engine Cache Plugin: by WP Engine – 1.1.0
WP Engine Seamless Login Plugin: by WP Engine – 1.6.0
WP Engine Security Auditor: by wpengine – 1.0.10
WP Engine System: by WP Engine – 5.0.1

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #313 - /shop/
Cart: #314 - /cart/
Checkout: #502 - /checkout-2/
My account: #316 - /my-account/
Terms and conditions: #926 - /terms-and-conditions/

### Theme ###

Name: Enfold Child
Version: 1.0
Author URL: https://www.kriesi.at
Child Theme: ?
Parent Theme Name: Enfold
Parent Theme Version: 5.2.1
Parent Theme Author URL: https://kriesi.at
WooCommerce Support: ?

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://arcticdevelop.wpengine.com
Subscription Statuses: auto-draft: 2
wc-active: 75
wc-expired: 4
wc-on-hold: 5617
wc-cancelled: 157
wc-failed: 2

WooCommerce Account Connected: ? No
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

### Store Setup ###

Country / State: United States (US) — Pennsylvania

### Subscriptions by Payment Gateway ###

other: wc-active: 20
wc-on-hold: 39

First Data Payeezy: wc-active: 55
wc-cancelled: 157
wc-expired: 4
wc-failed: 2
wc-on-hold: 5578

### Payment Gateway Support ###

Cash on delivery: products
First Data Payeezy: products
refunds
subscriptions
subscription_suspension
subscription_cancellation
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-11-03 19:58:02 -04:00
Options: ?
Notes: 50
Onboarding: completed

### Action Scheduler ###

Canceled: 43
Oldest: 2022-10-06 13:39:51 -0400
Newest: 2022-11-22 13:35:28 -0500

Complete: 3,805
Oldest: 2022-10-25 15:18:07 -0400
Newest: 2022-11-03 09:08:18 -0400

Failed: 13,587
Oldest: 2016-01-11 10:42:10 -0500
Newest: 2022-10-25 15:59:57 -0400

Pending: 78
Oldest: 2022-11-03 09:23:18 -0400
Newest: 2022-12-01 15:11:24 -0500

### Status report information ###

Generated at: 2022-11-03 09:21:58 -04:00
    Thread Starter irishblake

    (@irishblake)

    Hi there @ihereira.
    It seems as if all went through fine now, and I am indeed seeing totals on display.

    Please do review this updated system status report and if you see something that should be changed please do let me know~

    
### WordPress Environment ###

WordPress address (URL): https://arcticdevelop.wpengine.com
Site address (URL): https://arcticdevelop.wpengine.com
WC Version: 7.0.1
REST API Version: ? 7.0.1
WC Blocks Version: ? 8.5.2
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: ? 6.0.3 - There is a newer version of WordPress available (6.1)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 256 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.0.1
WC Database Prefix: wp_
Total Database Size: 390.85MB
Database Data Size: 201.67MB
Database Index Size: 189.18MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 4.52MB + Index: 1.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 21.56MB + Index: 20.06MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 6.52MB + Index: 10.06MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 6.52MB + Index: 6.03MB + Engine InnoDB
wp_aioseo_cache: Data: 0.17MB + Index: 0.03MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 0.28MB + Index: 0.02MB + Engine InnoDB
wp_cftemail_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cftemail_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 25.56MB + Index: 19.09MB + Engine InnoDB
wp_connectors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_contactformmaker: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
wp_contactformmaker_blocked: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_contactformmaker_submits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_contactformmaker_themes: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_contactformmaker_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_duplicator_pro_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eg_grids: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eg_item_elements: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_eg_item_skins: Data: 0.20MB + Index: 0.03MB + Engine InnoDB
wp_eg_navigation_skins: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_gf_entry_meta: Data: 0.19MB + Index: 0.36MB + Engine InnoDB
wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_form_view: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_hc_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_hyCong2w: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_iphorm_forms: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_iphorm_form_entries: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wp_iphorm_form_entry_data: Data: 0.17MB + Index: 0.08MB + Engine InnoDB
wp_layerslider: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_layerslider_drafts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailingList: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 4.39MB + Index: 0.19MB + Engine InnoDB
wp_postmeta: Data: 82.61MB + Index: 89.27MB + Engine InnoDB
wp_posts: Data: 9.34MB + Index: 7.06MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rg_form_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_rg_form_view: Data: 0.19MB + Index: 0.16MB + Engine InnoDB
wp_rg_incomplete_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rg_lead: Data: 0.13MB + Index: 0.03MB + Engine InnoDB
wp_rg_lead_detail: Data: 0.22MB + Index: 0.53MB + Engine InnoDB
wp_rg_lead_detail_long: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rg_lead_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_rg_lead_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_rg_userregistration: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_shortpixel_queue: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_snp_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_tab_event_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_tab_tests: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tab_test_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_tcb_api_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_td_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_td_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tho_event_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tho_tests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tho_test_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_contacts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_contact_download: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_event_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tve_leads_form_variations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_tve_leads_group_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_saved_group_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_split_test: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tve_leads_split_test_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tvo_activity_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 22.56MB + Index: 21.02MB + Engine InnoDB
wp_users: Data: 1.52MB + Index: 2.14MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 1.52MB + Index: 0.80MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 3.52MB + Index: 5.02MB + Engine InnoDB
wp_wc_order_stats: Data: 5.52MB + Index: 3.55MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 306
avia_framework_post: 10
clickfunnels: 2
elementor_library: 2
elementor-hf: 1
elementskit_template: 5
infoform: 33
nav_menu_item: 23
page: 67
post: 13
product: 130
revision: 23
safecss: 1
shop_coupon: 83
shop_order: 15461
shop_order_refund: 3706
shop_subscription: 5857
snp_popups: 1
wccaf: 1
wcccf: 9
xlwcty_thankyou: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (31) ###

Gravity Forms: by rocketgenius – 2.1.2
CRG Login: by Custom Ray Guns – 3.0
All in One SEO: by All in One SEO Team – 4.2.6.1
Classic Editor: by WordPress Contributors – 1.6.2
ClickFunnels: by Etison
LLC – 3.1.1

Elementor: by Elementor.com – 3.8.0
Instant Indexing: by Rank Math – 1.1.16
Google XML Sitemaps: by Auctollo – 4.1.5
Gravity Forms Signature Add-On: by Rocketgenius – 3.3
Gravity Forms User Registration Add-On: by rocketgenius – 3.6
Elementor Header & Footer Builder: by Brainstorm Force
Nikhil Chavan – 1.6.13

Import Users from CSV: by Andrew Lima – 1.1
Quform: by ThemeCatcher – 1.5.1
Last Modified Timestamp: by Evan Mattson – 1.0.5
MetroNet Tag Manager: by Ruskin Consulting – 1.5.4
Fixed Widget: by Thomas Maier
Max Bond – 6.2.0

Really Simple Click To Call: by Joseph Nickdow – 1.0.6
Regenerate Thumbnails Advanced: by ShortPixel – 2.4.0
SendGrid: by SendGrid – 1.10.3
SSL Insecure Content Fixer: by WebAware – 2.7.2
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.23

User Switching: by John Blackbourn & contributors – 1.7.0
WooCommerce Checkout Field Editor: by WooCommerce – 1.7.7
WooCommerce First Data Payeezy Gateway: by WooThemes / SkyVerge – 3.7.1
Woocommerce Adwords Conversion Tracking: by Víctor Falcón – 1.0.1
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.15
WooCommerce Subscriptions: by WooCommerce – 4.6.0
WooCommerce: by Automattic – 7.0.1
WooCommerce Helper: by WooCommerce – 1.7.2 – Network enabled
WordPress Importer: by wordpressdotorg – 0.8
Smush: by WPMU DEV – 3.12.3

### Inactive Plugins (9) ###

Custom Ray Guns ACC Mods: by Jim Maguire – 1.2
ElementsKit Lite: by Wpmet – 2.7.3
Enhancer for WooCommerce Subscriptions: by FantasticPlugins – 3.5
Essential Grid: by ThemePunch – 2.3.2
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.11
Sticky Sidebar: by Kjeld Hansen – 1.0
String Locator: by InstaWP – 2.6.1
WooCommerce jQuery Cookie Fix: by Roy Ho – 1.0
WordPress Force HTTPS: by A. Kai Armstrong – 0.1.4

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached Redux

### Must Use Plugins (5) ###

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
WP Engine Cache Plugin: by WP Engine – 1.1.0
WP Engine Seamless Login Plugin: by WP Engine – 1.6.0
WP Engine Security Auditor: by wpengine – 1.0.10
WP Engine System: by WP Engine – 5.0.1

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #313 - /shop/
Cart: #314 - /cart/
Checkout: #502 - /checkout-2/
My account: #316 - /my-account/
Terms and conditions: #926 - /terms-and-conditions/

### Theme ###

Name: Enfold Child
Version: 1.0
Author URL: https://www.kriesi.at
Child Theme: ?
Parent Theme Name: Enfold
Parent Theme Version: 5.2.1
Parent Theme Author URL: https://kriesi.at
WooCommerce Support: ?

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://arcticdevelop.wpengine.com
Subscription Statuses: auto-draft: 2
wc-active: 73
wc-expired: 4
wc-on-hold: 5619
wc-cancelled: 157
wc-failed: 2

WooCommerce Account Connected: ? No
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

### Store Setup ###

Country / State: United States (US) — Pennsylvania

### Subscriptions by Payment Gateway ###

other: wc-active: 20
wc-on-hold: 39

First Data Payeezy: wc-active: 53
wc-cancelled: 157
wc-expired: 4
wc-failed: 2
wc-on-hold: 5580

### Payment Gateway Support ###

Cash on delivery: products
First Data Payeezy: products
refunds
subscriptions
subscription_suspension
subscription_cancellation
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-11-03 19:58:02 -04:00
Options: ?
Notes: 51
Onboarding: completed

### Action Scheduler ###

Canceled: 43
Oldest: 2022-10-06 13:39:51 -0400
Newest: 2022-11-22 13:35:28 -0500

Complete: 8,276
Oldest: 2022-10-25 15:18:07 -0400
Newest: 2022-11-03 13:23:53 -0400

Failed: 13,587
Oldest: 2016-01-11 10:42:10 -0500
Newest: 2022-10-25 15:59:57 -0400

Pending: 81
Oldest: 2022-11-03 13:23:54 -0400
Newest: 2022-12-01 15:11:24 -0500

### Status report information ###

Generated at: 2022-11-03 13:23:55 -04:00
    Saif

    (@babylon1999)

    Hello @irishblake,

    Glad to hear everything is working now.

    Please do review this updated system status report and if you see something that should be changed please do let me know~

    Nothing really stands out from your report, however I noticed your site isn’t connected to WooCommerce.com, also your WordPress version is outdated.

    Here are guides on how to do both:

    Thread Starter irishblake

    (@irishblake)

    Hi @babylon1999

    Thanks so much for viewing the post and letting me know all looks good.

    Yes, I’m aware the items are out of date; I have had to update this copy of the site slowly, as everything was years out of date = WordPress 4.8 in the current live site and WooCommerce on 3.01!! Now 7.0 here, WordPress updated and looking and feeling good in this dev area, prior to updating live site and THEN redesigning with Hello theme and child.

    Feel free to close this ticket, folks, as all is taken care of with the help of these most excellent Support staff!

    Amir A. (woo-hc)

    (@amiralifarooq)

    You’re welcome @irishblake glad my colleague helped you to resolve your issue.

    Have a nice day!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘total sales from subscriptions sales’ is closed to new replies.