Total reactions and Reactions by content type remain empty

  • Resolved manu.p

    (@manup-1)


    1 year ago

    Hi, I recently installed this plugin (4.0.4) on a WP site 6.3.2, although I saw the Warning: This plugin has not been tested with your current version of WordPress.

    It seems to work (visitors add reactions to posts/comments) but the Da Reactions widgets (i.e. Total reactions and Reactions by content type) in the admin page remain empty, while some reactions have already been done some days ago…

    • This topic was modified 1 year ago by manu.p. Reason: add plugin version
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Daniele Alessandra

    (@danielealessandra)

    Hi there,

    Thank you for reaching out and for installing our plugin on your WordPress site. I appreciate your feedback and your patience.

    The warning message you mentioned, “This plugin has not been tested with your current version of WordPress,” is likely due to the fact that I haven’t had the chance to run extensive tests on the latest WordPress version yet. However, based on your feedback, it seems that the core functionality of the plugin is working as expected.

    Regarding the issue with the Da Reactions widgets not displaying data, this could be a bug, and I apologize for any inconvenience it has caused. I want to assure you that we take such issues seriously, and I’m confident that we can address this in our upcoming release.

    If you’d be willing, it would be incredibly helpful if you could provide more details about the problem you’re experiencing. This will assist us in troubleshooting and resolving the issue more effectively. If the problem persists and you’re willing to help, please let us know how we can contact you to gather more information or arrange further testing.

    Thank you for your understanding, and we appreciate your support as we work to improve the plugin’s compatibility and functionality with the latest WordPress versions.

    Thread Starter manu.p

    (@manup-1)

    Thanks @danielealessandra, here’s a example of a post reaction as of yesterday:

    And here’s what I find in the Post list under the admin list of all posts:

    That’s good, so far!

    But here’s what I find in the dashboard:

    You can contact me via https://lepassepartout.fr/contact, you’ll need to use a translation site (such as deepl.com) if you don’t read french…

    • This reply was modified 1 year ago by manu.p.
    • This reply was modified 1 year ago by manu.p.
    Thread Starter manu.p

    (@manup-1)

    No difference between Firefox/Brave/chromium.

    Thread Starter manu.p

    (@manup-1)

    Guess the new release sort it out, as far as I can see? (auto updates are silent, but I can see the latest release is dated 10h ago…)

    Plugin Author Daniele Alessandra

    (@danielealessandra)

    Hello, the latest version is 5.0.3 and fixes several bugs, also the one you reported.

    Thank you for using the plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Total reactions and Reactions by content type remain empty’ is closed to new replies.