• Resolved eozd

    (@eozd)


    Hello
    I have a problem with my WooCommerce shopping cart.
    The prices of the items added are multiplied by 2 and this changes the total amount of the order.
    How can I fix this?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @eozd,

    After testing your site, I couldn’t replicate the issue. For better assistance, can you provide screenshots showing the issue on your end? For screenshots, you may use https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread.

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    I hope that helps! Let me know once you have done a conflict test!

    Thread Starter eozd

    (@eozd)

    I solved the problem ! It was because of an extension

    Thanks a lot !

    Hi @eozd,

    Thanks for getting back to us. I’m glad to know you were able to resolve the issue. Just so you know – we will now close this ticket as solved. If you have any other questions or issues, please feel free to open a new ticket and we’ll be happy to assist you.

    Thank you for choosing WooCommerce and have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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