total of jetpack views remain blocked for the public

  • Resolved odelson

    (@odelson)


    5 years, 6 months ago

    Hi how are you
    my total of jetpack views remain blocked for the public
    it works well in the admin
    example total views in the admin: 377 754
    public views: 336,841

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor James Huff

    (@macmanx)

    Are you using any sort of caching plugin, or do you see a “Clear/Purge Cache” button in your Dashboard or admin bar? If so, would you please try clearing the cache?

    Note: You do not need to install a caching plugin at this point just to clear a cache you don’t have. If you don’t have a caching plugin or a way to clear a server-level cache, just say so. ??

    Thread Starter odelson

    (@odelson)

    I find an error
    The planned event jetpack_sync_full_cron failed. Your site still works, but it might indicate that scheduled publications or automatic updates are not working as they should.

    Thread Starter odelson

    (@odelson)

    I do not have any cache plugin

    Plugin Contributor James Huff

    (@macmanx)

    Hm, ok. I don’t see anything that would be causing that outright.

    Please try deleting Jetpack specifically from the Plugins section of your blog’s Dashboard: https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack

    This will clear out Jetpack’s settings, and it should work properly after a reinstall.

Viewing 4 replies - 1 through 4 (of 4 total)
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